Thomas Dufresne & James Martin (2003). "Process Modeling for E-Business"Archived December 20, 2006, at the Wayback Machine. INFS 770 Methods for Information Systems Engineering: Knowledge Management and E-Business. Spring 2003
Thomas Dufresne & James Martin (2003). "Process Modeling for E-Business"Archived December 20, 2006, at the Wayback Machine. INFS 770 Methods for Information Systems Engineering: Knowledge Management and E-Business. Spring 2003