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Berkel, Rik van; de Vries, Julia Penning; Knies, Eva (July 2022). "Managing Street-Level Bureaucrats' Performance by Promoting Professional Behavior Through HRM". Public Personnel Management. 51 (2). Sage Publications: 189–212. doi:10.1177/00910260211046554. ISSN0091-0260.
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Resh, William; Moldogaziev, Tima; Fernandez, Sergio; Leslie, Colin Angus (March 2021). "Reversing the Lens: Assessing the Use of Federal Employee Viewpoint Survey in Public Administration Research". Review of Public Personnel Administration. 41 (1). Sage Publications: 132–162. doi:10.1177/0734371X19865012. ISSN0734-371X.
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