Desculpa (Portuguese Wikipedia)

Analysis of information sources in references of the Wikipedia article "Desculpa" in Portuguese language version.

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  • Chiles, Benjamin W.; Roloff, Michael E. (6 de agosto de 2014). «Apologies, Expectations, and Violations: An Analysis of Confirmed and Disconfirmed Expectations for Responses to Apologies». Communication Reports. 27 (2): 65–77. doi:10.1080/08934215.2014.890735 
  • Opt, Susan K. (julho de 2013). «Apology as Power Intervention: The Case of News of the World». Western Journal of Communication. 77 (4): 424–443. doi:10.1080/10570314.2013.767471 
  • Ebesu Hubbard, Amy S.; Hendrickson, Blake; Fehrenbach, Keri Szejda; Sur, Jennifer (maio de 2013). «Effects of Timing and Sincerity of an Apology on Satisfaction and Changes in Negative Feelings During Conflicts». Western Journal of Communication. 77 (3): 305–322. doi:10.1080/10570314.2013.770160 
  • Timothy Coombs, W.; Frandsen, Finn; Johansen, Winni (12 de outubro de 2010). «Apologizing in a globalizing world: crisis communication and apologetic ethics». Corporate Communications. 15 (4): 350–364. doi:10.1108/13563281011085475