Техническая поддержка (Russian Wikipedia)

Analysis of information sources in references of the Wikipedia article "Техническая поддержка" in Russian language version.

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apple.com

discussions.apple.com

archive.org

  • Walker, Gary. IT Problem Management (Harris Kern’s Enterprise Computing Institute Series) (англ.). — Upper Saddle River: Prentice Hall, 2001. — P. 85—113. — ISBN 0-13-030770-X.

bbc.co.uk

news.bbc.co.uk

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