Caversham Finance Limited, trading as BrightHouse, was the largest rent-to-own company in the United Kingdom, with 240 stores. It was a national chain that provided home electronics, domestic appliances, household furniture and related products on a hire purchase arrangement. Cash loans were offered towards the end of the company's life cycle. Caversham Finance Limited was owned by private equity firm Apollo Management. In October 2017, the company was ordered by the financial regulator, the Financial Conduct Authority, to pay 249,000 customers £14.8m due to the firm not compensating customers who had cancelled agreements after one down payment and to those who signed up to "unaffordable" lending agreements. The FCA said the retailer has not been a "responsible lender" and had treated customers unfairly. More information...
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