The Consumer Council for Water (CCW) is a non-departmental public body whose sponsor department is Defra. CCW is independent of both the regulator, Ofwat, and the water companies. CCW represents the interests of water and sewerage consumers in England and Wales. The organisation also provides impartial advice and advocacy for aggrieved customers. It has a remit to support both household customers of water companies and business customers of licensed retailers. The head office is in the Government hub at 23 Stephenson Street, Birmingham. There is also an office in the government hub, Tŷ William Morgan, in Cardiff. More information...
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