ClickSoftware is an American technology company which offers automated mobile workforce management and service optimization solutions for enterprise and small businesses, both for mobile and in-house resources. Since 2020, it has been a subsidiary of Salesforce. ClickSoftware coined the term service chain optimization in 1996. ClickSoftware was founded in 1997 by Moshe BenBassat and headquartered in Givat Shmuel, Israel. The company's name had earlier been ClickService Software, and IET–Intelligent Electronics before that. BenBassat has held faculty positions at the University of Southern California, at Tel Aviv University and at UCLA. In an interview with The Wall Street Transcript, BenBassat explained that the company developed from what had originally been his own consulting practice. More information...
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