Ann, Bette. Berlo's Communication Process Model as Applied to the Behavioral Theories of Maslow, Herzberg, and McGrego. Stead Source: The Academy of Management Journal, Vol. 15, No. 3 (Sep., 1972), pp. 389-394 Published by: Academy of Management Stable URL: https://www.jstor.org/stable/254868نسخة محفوظة 2019-09-27 على موقع واي باك مشين.
Ann, Bette. Berlo's Communication Process Model as Applied to the Behavioral Theories of Maslow, Herzberg, and McGrego. Stead Source: The Academy of Management Journal, Vol. 15, No. 3 (Sep., 1972), pp. 389-394 Published by: Academy of Management Stable URL: https://www.jstor.org/stable/254868نسخة محفوظة 2019-09-27 على موقع واي باك مشين.