Net Promoter Score (Catalan Wikipedia)

Analysis of information sources in references of the Wikipedia article "Net Promoter Score" in Catalan language version.

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archive.org

Reichheld, Fred. The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World. Boston, Mass.: Harvard Business Review Press, 2011, p. 52. ISBN 978-1-4221-7335-0.

businessweek.com

"Would You Recommend Us?" Business Week, 29 January 2006.

doi.org

dx.doi.org

Burnham, Thomas A.; Jefferey A. Wong International Review on Public and Nonprofit Marketing, 15, 4, 2018, pàg. 475–495. DOI: 10.1007/s12208-018-0210-x.
Sheehan, Kim Bartel Journal of Computer-Mediated Communication, 6, 2, 23-06-2006, pàg. 0. DOI: 10.1111/j.1083-6101.2001.tb00117.x. ISSN: 1083-6101.
Boyle, John; Berman, Lewis; Dayton, James; Iachan, Ronaldo; Jans, Matt (en anglès) Research in Social and Administrative Pharmacy, 17, 5, 05-08-2020, pàg. 921–929. DOI: 10.1016/j.sapharm.2020.07.025. ISSN: 1551-7411. PMID: 32800458 [Consulta: free].
Atilla Wohllebe; Florian Ross; Szilárd Podruzsik International Journal of Interactive Mobile Technologies, 14, 19, 11-2020, pàg. 124–139. DOI: 10.3991/ijim.v14i19.17027 [Consulta: free].
Timothy L. Keiningham; Bruce Cooil; Tor Wallin Andreassen; Lerzan Aksoy «Còpia arxivada». Journal of Marketing, 71, 3, 7-2007, pàg. 39–51. Arxivat de l'original el 2020-07-16. DOI: 10.1509/jmkg.71.3.39 [Consulta: 24 gener 2023].

feedough.com

«Net Promoter Score - The Ultimate Guide | Feedough» (en anglès americà), 01-06-2020. [Consulta: 13 febrer 2021].

forbes.com

"How To Use Your Net Promoter Score (NPS) Effectively In Health Care, August 2021.

fortune.com

«The simple metric that's taking over big business» (en anglès). Fortune. [Consulta: 6 febrer 2021].

nih.gov

ncbi.nlm.nih.gov

Reichheld, Frederick F. Harvard Business Review, 81, 12, 12-2003, pàg. 46–54, 124. PMID: 14712543.
Boyle, John; Berman, Lewis; Dayton, James; Iachan, Ronaldo; Jans, Matt (en anglès) Research in Social and Administrative Pharmacy, 17, 5, 05-08-2020, pàg. 921–929. DOI: 10.1016/j.sapharm.2020.07.025. ISSN: 1551-7411. PMID: 32800458 [Consulta: free].

satmetrix.com

uk.events.satmetrix.com

«Maurice FitzGerald - Satmetrix», 01-09-2015. Arxivat de l'original el 18 desembre 2015. [Consulta: 11 desembre 2015].

semanticscholar.org

pdfs.semanticscholar.org

Timothy L. Keiningham; Bruce Cooil; Tor Wallin Andreassen; Lerzan Aksoy «Còpia arxivada». Journal of Marketing, 71, 3, 7-2007, pàg. 39–51. Arxivat de l'original el 2020-07-16. DOI: 10.1509/jmkg.71.3.39 [Consulta: 24 gener 2023].

web.archive.org

«Maurice FitzGerald - Satmetrix», 01-09-2015. Arxivat de l'original el 18 desembre 2015. [Consulta: 11 desembre 2015].
Timothy L. Keiningham; Bruce Cooil; Tor Wallin Andreassen; Lerzan Aksoy «Còpia arxivada». Journal of Marketing, 71, 3, 7-2007, pàg. 39–51. Arxivat de l'original el 2020-07-16. DOI: 10.1509/jmkg.71.3.39 [Consulta: 24 gener 2023].

worldcat.org

Sheehan, Kim Bartel Journal of Computer-Mediated Communication, 6, 2, 23-06-2006, pàg. 0. DOI: 10.1111/j.1083-6101.2001.tb00117.x. ISSN: 1083-6101.
Boyle, John; Berman, Lewis; Dayton, James; Iachan, Ronaldo; Jans, Matt (en anglès) Research in Social and Administrative Pharmacy, 17, 5, 05-08-2020, pàg. 921–929. DOI: 10.1016/j.sapharm.2020.07.025. ISSN: 1551-7411. PMID: 32800458 [Consulta: free].