Spokojenost zákazníka (Czech Wikipedia)

Analysis of information sources in references of the Wikipedia article "Spokojenost zákazníka" in Czech language version.

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managementmania.com

Mystery client (utajený zákazník). ManagementMania [online]. [cit. 2019-02-18]. Dostupné online.
MANAGEMENT MANIA. Metody průzkumu spokojenosti (Satisfaction Survey Methods). Managementmania.com [on-line] © 2011–2013. [cit. 2016-03-06]. Dostupné z: https://managementmania.com/cs/vyzkum-spokojenosti