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Shaul Oreg, Noga Sverdlik:Ambivalence toward imposed change: The conflict between dispositional resistance to change and the orientation toward the change agent. In: Journal of Applied Psychology. Band96, Nr.2, 2011, ISSN1939-1854, S.337–349, doi:10.1037/a0021100.
Richard N. Ottaway:The Change Agent: A Taxonomy in Relation to the Change Process. In: Human Relations. Band36, Nr.4, April 1983, ISSN0018-7267, S.361–392, doi:10.1177/001872678303600403.
Shaul Oreg, Noga Sverdlik:Ambivalence toward imposed change: The conflict between dispositional resistance to change and the orientation toward the change agent. In: Journal of Applied Psychology. Band96, Nr.2, 2011, ISSN1939-1854, S.337–349, doi:10.1037/a0021100.