Mundpropaganda (German Wikipedia)

Analysis of information sources in references of the Wikipedia article "Mundpropaganda" in German language version.

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abufara.com

  • Greg Nyilasy: Word of Mouth: What We Really Know – And What We Don’t. In: Justin Kirby, Paul Marsden (Hrsg.): Connected marketing: the viral, buzz and word of mouth revolution. Butterworth-Heinemann, Oxford 2006, ISBN 0-7506-6634-X, S. 163–165 (abufara.com [PDF]).

doi.org

  • Francis A. Buttle: Word of mouth: understanding and managing referral marketing. In: Journal of Strategic Marketing. Band 6, Nr. 3, 10. Januar 2011, S. 243, doi:10.1080/096525498346658.
  • Bettina Lis, Simon Korchmar: Digitales Empfehlungsmarketing: Konzeption, Theorien und Determinanten zur Glaubwürdigkeit des Electronic Word-of-Mouth (EWOM). Springer Gabler, Wiesbaden 2013, ISBN 978-3-658-01008-9, S. 6, doi:10.1007/978-3-658-01008-9.
  • Robert A. Westbrook: Product/Consumption-Based Affective Responses and Postpurchase Processes. In: Journal of Marketing Research. Band 24, Nr. 3, 1987, S. 258–270, doi:10.2307/3151636, JSTOR:3151636.
  • Thorsten Hennig-Thurau, Gianfranco Walsh, Gianfranco Walsh: Electronic Word-of-Mouth: Motives for and Consequences of Reading Customer Articulations on the Internet. In: International Journal of Electronic Commerce. Band 8, Nr. 2, 1. Dezember 2003, S. 51, doi:10.1080/10864415.2003.11044293.
  • Stephen W. Litvin, Ronald E. Goldsmith, Bing Pan: Electronic word-of-mouth in hospitality and tourism management. In: Tourism Management. Band 29, Nr. 3, 1. Juni 2008, S. 459, doi:10.1016/j.tourman.2007.05.011.
  • Eugene W. Anderson: Customer Satisfaction and Word of Mouth. In: Journal of Service Research. Band 1, Nr. 1, 1. August 1998, ISSN 1094-6705, S. 6, doi:10.1177/109467059800100102.
  • Konstantin Ripperger, Markus Appel: Word-of-Mouth: Von Mund-zu-Mund-Propaganda zu viralem Marketing. In: Die Psychologie des Postfaktischen: Über Fake News, „Lügenpresse“, Clickbait & Co. Springer Berlin Heidelberg, Berlin, Heidelberg 2020, ISBN 978-3-662-58695-2, S. 167–176, doi:10.1007/978-3-662-58695-2_15.
  • Thorsten Hennig-Thurau, Kevin P. Gwinner, Gianfranco Walsh, Dwayne D. Gremler: Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? In: Journal of Interactive Marketing. Band 18, Nr. 1, 1. Januar 2004, ISSN 1094-9968, S. 38–52, doi:10.1002/dir.10073 (sciencedirect.com [abgerufen am 12. Januar 2020]).
  • J. Pfeffer, T. Zorbach, K. M. Carley: Understanding online firestorms: Negative word-of-mouth dynamics in social media networks. In: Journal of Marketing Communications. Band 20, Nr. 1-2, 4. März 2014, ISSN 1352-7266, S. 117–128, doi:10.1080/13527266.2013.797778.

gabler.de

wirtschaftslexikon.gabler.de

google.at

books.google.at

jstor.org

  • Robert A. Westbrook: Product/Consumption-Based Affective Responses and Postpurchase Processes. In: Journal of Marketing Research. Band 24, Nr. 3, 1987, S. 258–270, doi:10.2307/3151636, JSTOR:3151636.

sciencedirect.com

  • Thorsten Hennig-Thurau, Kevin P. Gwinner, Gianfranco Walsh, Dwayne D. Gremler: Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? In: Journal of Interactive Marketing. Band 18, Nr. 1, 1. Januar 2004, ISSN 1094-9968, S. 38–52, doi:10.1002/dir.10073 (sciencedirect.com [abgerufen am 12. Januar 2020]).

web.archive.org

woerterbuchnetz.de

wuv.de

zdb-katalog.de

  • Eugene W. Anderson: Customer Satisfaction and Word of Mouth. In: Journal of Service Research. Band 1, Nr. 1, 1. August 1998, ISSN 1094-6705, S. 6, doi:10.1177/109467059800100102.
  • Thorsten Hennig-Thurau, Kevin P. Gwinner, Gianfranco Walsh, Dwayne D. Gremler: Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? In: Journal of Interactive Marketing. Band 18, Nr. 1, 1. Januar 2004, ISSN 1094-9968, S. 38–52, doi:10.1002/dir.10073 (sciencedirect.com [abgerufen am 12. Januar 2020]).
  • J. Pfeffer, T. Zorbach, K. M. Carley: Understanding online firestorms: Negative word-of-mouth dynamics in social media networks. In: Journal of Marketing Communications. Band 20, Nr. 1-2, 4. März 2014, ISSN 1352-7266, S. 117–128, doi:10.1080/13527266.2013.797778.