Net Promoter Score (German Wikipedia)

Analysis of information sources in references of the Wikipedia article "Net Promoter Score" in German language version.

Last modified:

Ref.Un. Ref.Website
Global rank German rank
107th place
5th place
2nd place
3rd place
8,016th place
9,983rd place
low place
low place
651st place
793rd place

csp.com (Global: low place; German: low place)

doi.org (Global: 2nd place; German: 3rd place)

  • Alexander Ziegler, Thomas Peisl, Robert Raeside: Improving service quality through customer feedback – the case of NPS in IBM’s training services. In: International Journal of Quality and Service Sciences. Band 15, Nr. 2, 7. August 2023, ISSN 1756-669X, S. 190–203, doi:10.1108/IJQSS-09-2022-0106 (emerald.com [abgerufen am 24. September 2026]).

emerald.com (Global: 8,016th place; German: 9,983rd place)

  • Alexander Ziegler, Thomas Peisl, Robert Raeside: Improving service quality through customer feedback – the case of NPS in IBM’s training services. In: International Journal of Quality and Service Sciences. Band 15, Nr. 2, 7. August 2023, ISSN 1756-669X, S. 190–203, doi:10.1108/IJQSS-09-2022-0106 (emerald.com [abgerufen am 24. September 2026]).

medium.com (Global: 651st place; German: 793rd place)

zdb-katalog.de (Global: 107th place; German: 5th place)

  • Alexander Ziegler, Thomas Peisl, Robert Raeside: Improving service quality through customer feedback – the case of NPS in IBM’s training services. In: International Journal of Quality and Service Sciences. Band 15, Nr. 2, 7. August 2023, ISSN 1756-669X, S. 190–203, doi:10.1108/IJQSS-09-2022-0106 (emerald.com [abgerufen am 24. September 2026]).