Agent-assisted automation (English Wikipedia)

Analysis of information sources in references of the Wikipedia article "Agent-assisted automation" in English language version.

refsWebsite

Global rank English rank

8^th place

10^th place

1theatlantic.com

228^th place

158^th place

low place

6,717^th place

1web.archive.org

1^st place

1^st place

1connectionsmagazine.com

low place

low place

low place

low place

1nationalcallcenters.org

low place

low place

bbc.co.uk

news.bbc.co.uk

"Overseas credit card scam exposed". bbc.co.uk.com. March 19, 2009.

connectionsmagazine.com

Carden, Francis (November 2009). "Improving Call Center Agent Productivity and Customer Service". connectionsmagazine.com. Archived from the original on 2014-03-03.

isixsigma.com

Adsit, Dennis. "Fixing Between-agent Variation Can Make All the Difference". isixsigma.com.

nationalcallcenters.org

Patel, S. (2008) How to win a no-win situation. In Queue. http://www.nationalcallcenters.org/images/stories/InQueue/vol3no12.pdf

theatlantic.com

m.theatlantic.com

Madrigal, Alexis (December 2013). "Almost Human: The Surreal Cyborg Future of Telemarketing". The Atlantic.

tmcnet.com

Schelmetic, Tracey (January 2014). "Automated Outbound Sales Go High-Tech". tmcnet.com.

web.archive.org

Carden, Francis (November 2009). "Improving Call Center Agent Productivity and Customer Service". connectionsmagazine.com. Archived from the original on 2014-03-03.