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Bennett, Nathan; Miles, Stephen A. (June 13, 2006), "The COO: Friend or Foe?", ChiefExecutive.net, archived from the original on August 2, 2010, retrieved February 8, 2011
Bennett, Nathan; Miles, Stephen A. (November 30, 2007), "Making the Most of COOs", MIT Sloan Management Review, archived from the original on July 21, 2010, retrieved 2011-02-08