Complaining (English Wikipedia)

Analysis of information sources in references of the Wikipedia article "Complaining" in English language version.

Last modified: 14:52:18, 22 August 2026 (UTC)

Ref.Un. Ref.Website

Global rank English rank

4619doi.org

2^nd place

4519worldcat.org

4^th place

196sagepub.com

609^th place

451^st place

132nih.gov

5^th place

91wiley.com

150^th place

174^th place

76sciencedirect.com

137^th place

146^th place

41apa.org

1,327^th place

1,093^rd place

33books.google.com

3^rd place

32semanticscholar.org

15^th place

8^th place

22forbes.com

71^st place

54^th place

22psychologytoday.com

2,259^th place

1,691^st place

21nytimes.com

7^th place

21emerald.com

8,016^th place

5,121^st place

21springer.com

182^nd place

172^nd place

11d1wqtxts1xzle7.cloudfront.net

6,438^th place

5,498^th place

11inc.com

2,680^th place

1,491^st place

11dictionary.com

1,672^nd place

1,248^th place

11jstor.org

23^rd place

15^th place

11jcsdcb.com

low place

11tandfonline.com

286^th place

209^th place

apa.org (Global: 1,327^th place; English: 1,093^rd place)

doi.apa.org

Kowalski, Robin M. (1996). "Complaints and complaining: Functions, antecedents, and consequences". Psychological Bulletin. 119 (2): 179–196. doi:10.1037/0033-2909.119.2.179. ISSN 1939-1455. PMID 8851274.

books.google.com (Global: 3^rd place; English: 3^rd place)

Lari, Osama (2010). "5". Industrial Sociology: A Comprehensive Approach. Sanbun Publishers. ISBN 9789380257150. Retrieved 19 March 2022.
Mieder et al. 1992, pp. 760, 880. Mieder, Wolfgang; Harder, Kelsie B.; Kingsbury, Stewart A.; Mieder, Wolfgang (1992). A Dictionary of American Proverbs (Hardcover). New York, New York: Oxford University Press, USA. pp. 760, 880. ISBN 0195053990.
Kowalski, Robin M. (2003-01-01). Complaining, Teasing, and Other Annoying Behaviors. Yale University Press. ISBN 978-0-300-12874-1.

d1wqtxts1xzle7.cloudfront.net (Global: 6,438^th place; English: 5,498^th place)

Thøgersen, John; Juhl, Hans Jørn; Poulsen, Carsten Stig (2003). "Complaining: A function of attitude, personality, and situation" (PDF). Psychology and Marketing. Retrieved 19 March 2022.

dictionary.com (Global: 1,672^nd place; English: 1,248^th place)

"Squeaky wheel gets the grease - Define Squeaky wheel gets the grease". Dictionary.com.

doi.org (Global: 2^nd place; English: 2^nd place)

Kowalski, Robin M. (1996). "Complaints and complaining: Functions, antecedents, and consequences". Psychological Bulletin. 119 (2): 179–196. doi:10.1037/0033-2909.119.2.179. ISSN 1939-1455. PMID 8851274.
Traverso, Véronique (2009-12-01). "The dilemmas of third-party complaints in conversation between friends". Journal of Pragmatics. Complaining in Interaction. 41 (12): 2385–2399. doi:10.1016/j.pragma.2008.09.047. ISSN 0378-2166.
Heinemann, Trine; Traverso, Véronique (2009-12-01). "Complaining in interaction". Journal of Pragmatics. 41 (12): 2381–2384. doi:10.1016/j.pragma.2008.10.006. ISSN 0378-2166.
Laforest, Marty (2009-12-01). "Complaining in front of a witness: Aspects of blaming others for their behaviour in multi-party family interactions". Journal of Pragmatics. Complaining in Interaction. 41 (12): 2452–2464. doi:10.1016/j.pragma.2008.09.043. ISSN 0378-2166.
Monzoni, Chiara M. (2009-12-01). "Direct complaints in (Italian) calls to the ambulance: The use of negatively framed questions". Journal of Pragmatics. Complaining in Interaction. 41 (12): 2465–2478. doi:10.1016/j.pragma.2008.09.042. ISSN 0378-2166.
Heinemann, Trine (2009-12-01). "Participation and exclusion in third party complaints". Journal of Pragmatics. Complaining in Interaction. 41 (12): 2435–2451. doi:10.1016/j.pragma.2008.09.044. ISSN 0378-2166.
Ruusuvuori, Johanna; Lindfors, Pirjo (2009-12-01). "Complaining about previous treatment in health care settings". Journal of Pragmatics. Complaining in Interaction. 41 (12): 2415–2434. doi:10.1016/j.pragma.2008.09.045. ISSN 0378-2166.
Wojciszke, Bogdan; Baryła, Wiesław; Szymków-Sudziarska, Aleksandra; Parzuchowski, Michał; Kowalczyk, Katarzyna (2009). "Saying is experiencing: Affective consequences of complaining and affirmation". Polish Psychological Bulletin. 40 (2). doi:10.2478/s10059-009-0008-0. ISSN 0079-2993.
Hatfield, Elaine; Cacioppo, John T.; Rapson, Richard L. (1993). "Emotional Contagion". Current Directions in Psychological Science. 2 (3): 96–99. doi:10.1111/1467-8721.ep10770953. ISSN 0963-7214. JSTOR 20182211. S2CID 220533081.
Smith, Elliot R.; DeCoster, Jamie (2000). "Dual-Process Models in Social and Cognitive Psychology: Conceptual Integration and Links to Underlying Memory Systems". Personality and Social Psychology Review. 4 (2): 108–131. doi:10.1207/S15327957PSPR0402_01. S2CID 147930826.
Alicke, Mark D.; Braun, James C.; Glor, Jeffrey E.; Klotz, M. L.; Magee, Jon; Sederhoim, Heather; Siegel, Robin (June 1992). "Complaining Behavior in Social Interaction". Personality and Social Psychology Bulletin. 18 (3): 286–295. doi:10.1177/0146167292183004. ISSN 0146-1672.
Singh, Jagdip (1988-01-01). "Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues". Journal of Marketing. 52 (1): 93–107. doi:10.1177/002224298805200108. ISSN 0022-2429.
Kowalski, Robin M. (2002). "Whining, griping, and complaining: Positivity in the negativity". Journal of Clinical Psychology. 58 (9): 1023–1035. doi:10.1002/jclp.10095. ISSN 1097-4679. PMID 12209862.
Bushman, Brad J. (2002-06-01). "Does Venting Anger Feed or Extinguish the Flame? Catharsis, Rumination, Distraction, Anger, and Aggressive Responding". Personality and Social Psychology Bulletin. 28 (6): 724–731. doi:10.1177/0146167202289002. ISSN 0146-1672.
Alberts, J.K. (1988-06-01). "An analysis of couples' conversational complaints". Communication Monographs. 55 (2): 184–197. doi:10.1080/03637758809376165. ISSN 0363-7751.
Alberts, Jess K.; Yoshimura, Christina G.; Rabby, Michael; Loschiavo, Rose (2005-06-01). "Mapping the topography of couples' daily conversation". Journal of Social and Personal Relationships. 22 (3): 299–322. doi:10.1177/0265407505050941. ISSN 0265-4075.
Tojib, Dewi; Khajehzadeh, Saman (2014-01-01). "The role of meta-perceptions in customer complaining behavior". European Journal of Marketing. 48 (7/8): 1536–1556. doi:10.1108/EJM-11-2012-0638. ISSN 0309-0566.
Dunn, Lea; Dahl, Darren W. (2012-10-01). "Self-Threat and Product Failure: How Internal Attributions of Blame Affect Consumer Complaining Behavior". Journal of Marketing Research. 49 (5): 670–681. doi:10.1509/jmr.11.0169. ISSN 0022-2437.
Bagozzi, Richard P.; Gopinath, Mahesh; Nyer, Prashanth U. (1999-03-01). "The role of emotions in marketing". Journal of the Academy of Marketing Science. 27 (2): 184–206. doi:10.1177/0092070399272005. ISSN 1552-7824.

emerald.com (Global: 8,016^th place; English: 5,121^st place)

Tojib, Dewi; Khajehzadeh, Saman (2014-01-01). "The role of meta-perceptions in customer complaining behavior". European Journal of Marketing. 48 (7/8): 1536–1556. doi:10.1108/EJM-11-2012-0638. ISSN 0309-0566.

forbes.com (Global: 71^st place; English: 54^th place)

Hyken, Shep. "Oldest Customer Service Complaint Discovered: A Lesson from Ancient Babylon". Forbes. Retrieved 2023-10-23.
Wiest, Brianna. "Can Complaining Be Good For Your Mental Health?". Forbes. Retrieved 19 March 2022.

inc.com (Global: 2,680^th place; English: 1,491^st place)

Stillman, Jessica. "Complaining Is Terrible for You, According to Science". Inc. Retrieved 19 March 2022.

jcsdcb.com (Global: low place; English: low place)

Blodgett, Jeffrey G.; Granbois, Donald H. (2022-03-28). "Toward an Integrated Conceptual Model of Consumer Complaining Behavior". Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior. 5: 93–103. ISSN 0899-8620.

jstor.org (Global: 23^rd place; English: 15^th place)

Hatfield, Elaine; Cacioppo, John T.; Rapson, Richard L. (1993). "Emotional Contagion". Current Directions in Psychological Science. 2 (3): 96–99. doi:10.1111/1467-8721.ep10770953. ISSN 0963-7214. JSTOR 20182211. S2CID 220533081.

nih.gov (Global: 5^th place; English: 5^th place)

pubmed.ncbi.nlm.nih.gov

Kowalski, Robin M. (1996). "Complaints and complaining: Functions, antecedents, and consequences". Psychological Bulletin. 119 (2): 179–196. doi:10.1037/0033-2909.119.2.179. ISSN 1939-1455. PMID 8851274.
Kowalski, Robin M. (2002). "Whining, griping, and complaining: Positivity in the negativity". Journal of Clinical Psychology. 58 (9): 1023–1035. doi:10.1002/jclp.10095. ISSN 1097-4679. PMID 12209862.

nytimes.com (Global: 7^th place; English: 7^th place)

Jen A. Miller (12 May 2020). "So You Had a Bad Day..." The New York Times.

psychologytoday.com (Global: 2,259^th place; English: 1,691^st place)

Berry, William. "The Psychology of Complaining". Psychology Today. Retrieved 19 March 2022.
Hagan, Ekua. "No One Likes a Complainer. Here's Why". Psychology Today. Retrieved 19 March 2022.

sagepub.com (Global: 609^th place; English: 451^st place)

journals.sagepub.com

Smith, Elliot R.; DeCoster, Jamie (2000). "Dual-Process Models in Social and Cognitive Psychology: Conceptual Integration and Links to Underlying Memory Systems". Personality and Social Psychology Review. 4 (2): 108–131. doi:10.1207/S15327957PSPR0402_01. S2CID 147930826.
Alicke, Mark D.; Braun, James C.; Glor, Jeffrey E.; Klotz, M. L.; Magee, Jon; Sederhoim, Heather; Siegel, Robin (June 1992). "Complaining Behavior in Social Interaction". Personality and Social Psychology Bulletin. 18 (3): 286–295. doi:10.1177/0146167292183004. ISSN 0146-1672.
Singh, Jagdip (1988-01-01). "Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues". Journal of Marketing. 52 (1): 93–107. doi:10.1177/002224298805200108. ISSN 0022-2429.
Bushman, Brad J. (2002-06-01). "Does Venting Anger Feed or Extinguish the Flame? Catharsis, Rumination, Distraction, Anger, and Aggressive Responding". Personality and Social Psychology Bulletin. 28 (6): 724–731. doi:10.1177/0146167202289002. ISSN 0146-1672.
Alberts, Jess K.; Yoshimura, Christina G.; Rabby, Michael; Loschiavo, Rose (2005-06-01). "Mapping the topography of couples' daily conversation". Journal of Social and Personal Relationships. 22 (3): 299–322. doi:10.1177/0265407505050941. ISSN 0265-4075.
Dunn, Lea; Dahl, Darren W. (2012-10-01). "Self-Threat and Product Failure: How Internal Attributions of Blame Affect Consumer Complaining Behavior". Journal of Marketing Research. 49 (5): 670–681. doi:10.1509/jmr.11.0169. ISSN 0022-2437.

sciencedirect.com (Global: 137^th place; English: 146^th place)

Traverso, Véronique (2009-12-01). "The dilemmas of third-party complaints in conversation between friends". Journal of Pragmatics. Complaining in Interaction. 41 (12): 2385–2399. doi:10.1016/j.pragma.2008.09.047. ISSN 0378-2166.
Heinemann, Trine; Traverso, Véronique (2009-12-01). "Complaining in interaction". Journal of Pragmatics. 41 (12): 2381–2384. doi:10.1016/j.pragma.2008.10.006. ISSN 0378-2166.
Laforest, Marty (2009-12-01). "Complaining in front of a witness: Aspects of blaming others for their behaviour in multi-party family interactions". Journal of Pragmatics. Complaining in Interaction. 41 (12): 2452–2464. doi:10.1016/j.pragma.2008.09.043. ISSN 0378-2166.
Monzoni, Chiara M. (2009-12-01). "Direct complaints in (Italian) calls to the ambulance: The use of negatively framed questions". Journal of Pragmatics. Complaining in Interaction. 41 (12): 2465–2478. doi:10.1016/j.pragma.2008.09.042. ISSN 0378-2166.
Heinemann, Trine (2009-12-01). "Participation and exclusion in third party complaints". Journal of Pragmatics. Complaining in Interaction. 41 (12): 2435–2451. doi:10.1016/j.pragma.2008.09.044. ISSN 0378-2166.
Ruusuvuori, Johanna; Lindfors, Pirjo (2009-12-01). "Complaining about previous treatment in health care settings". Journal of Pragmatics. Complaining in Interaction. 41 (12): 2415–2434. doi:10.1016/j.pragma.2008.09.045. ISSN 0378-2166.

semanticscholar.org (Global: 15^th place; English: 8^th place)

api.semanticscholar.org

Hatfield, Elaine; Cacioppo, John T.; Rapson, Richard L. (1993). "Emotional Contagion". Current Directions in Psychological Science. 2 (3): 96–99. doi:10.1111/1467-8721.ep10770953. ISSN 0963-7214. JSTOR 20182211. S2CID 220533081.
Smith, Elliot R.; DeCoster, Jamie (2000). "Dual-Process Models in Social and Cognitive Psychology: Conceptual Integration and Links to Underlying Memory Systems". Personality and Social Psychology Review. 4 (2): 108–131. doi:10.1207/S15327957PSPR0402_01. S2CID 147930826.

springer.com (Global: 182^nd place; English: 172^nd place)

link.springer.com

Bagozzi, Richard P.; Gopinath, Mahesh; Nyer, Prashanth U. (1999-03-01). "The role of emotions in marketing". Journal of the Academy of Marketing Science. 27 (2): 184–206. doi:10.1177/0092070399272005. ISSN 1552-7824.

tandfonline.com (Global: 286^th place; English: 209^th place)

Alberts, J.K. (1988-06-01). "An analysis of couples' conversational complaints". Communication Monographs. 55 (2): 184–197. doi:10.1080/03637758809376165. ISSN 0363-7751.

wiley.com (Global: 150^th place; English: 174^th place)

onlinelibrary.wiley.com

Kowalski, Robin M. (2002). "Whining, griping, and complaining: Positivity in the negativity". Journal of Clinical Psychology. 58 (9): 1023–1035. doi:10.1002/jclp.10095. ISSN 1097-4679. PMID 12209862.

worldcat.org (Global: 4^th place; English: 4^th place)

search.worldcat.org

Kowalski, Robin M. (1996). "Complaints and complaining: Functions, antecedents, and consequences". Psychological Bulletin. 119 (2): 179–196. doi:10.1037/0033-2909.119.2.179. ISSN 1939-1455. PMID 8851274.
Traverso, Véronique (2009-12-01). "The dilemmas of third-party complaints in conversation between friends". Journal of Pragmatics. Complaining in Interaction. 41 (12): 2385–2399. doi:10.1016/j.pragma.2008.09.047. ISSN 0378-2166.
Heinemann, Trine; Traverso, Véronique (2009-12-01). "Complaining in interaction". Journal of Pragmatics. 41 (12): 2381–2384. doi:10.1016/j.pragma.2008.10.006. ISSN 0378-2166.
Laforest, Marty (2009-12-01). "Complaining in front of a witness: Aspects of blaming others for their behaviour in multi-party family interactions". Journal of Pragmatics. Complaining in Interaction. 41 (12): 2452–2464. doi:10.1016/j.pragma.2008.09.043. ISSN 0378-2166.
Monzoni, Chiara M. (2009-12-01). "Direct complaints in (Italian) calls to the ambulance: The use of negatively framed questions". Journal of Pragmatics. Complaining in Interaction. 41 (12): 2465–2478. doi:10.1016/j.pragma.2008.09.042. ISSN 0378-2166.
Heinemann, Trine (2009-12-01). "Participation and exclusion in third party complaints". Journal of Pragmatics. Complaining in Interaction. 41 (12): 2435–2451. doi:10.1016/j.pragma.2008.09.044. ISSN 0378-2166.
Ruusuvuori, Johanna; Lindfors, Pirjo (2009-12-01). "Complaining about previous treatment in health care settings". Journal of Pragmatics. Complaining in Interaction. 41 (12): 2415–2434. doi:10.1016/j.pragma.2008.09.045. ISSN 0378-2166.
Wojciszke, Bogdan; Baryła, Wiesław; Szymków-Sudziarska, Aleksandra; Parzuchowski, Michał; Kowalczyk, Katarzyna (2009). "Saying is experiencing: Affective consequences of complaining and affirmation". Polish Psychological Bulletin. 40 (2). doi:10.2478/s10059-009-0008-0. ISSN 0079-2993.
Hatfield, Elaine; Cacioppo, John T.; Rapson, Richard L. (1993). "Emotional Contagion". Current Directions in Psychological Science. 2 (3): 96–99. doi:10.1111/1467-8721.ep10770953. ISSN 0963-7214. JSTOR 20182211. S2CID 220533081.
Alicke, Mark D.; Braun, James C.; Glor, Jeffrey E.; Klotz, M. L.; Magee, Jon; Sederhoim, Heather; Siegel, Robin (June 1992). "Complaining Behavior in Social Interaction". Personality and Social Psychology Bulletin. 18 (3): 286–295. doi:10.1177/0146167292183004. ISSN 0146-1672.
Singh, Jagdip (1988-01-01). "Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues". Journal of Marketing. 52 (1): 93–107. doi:10.1177/002224298805200108. ISSN 0022-2429.
Blodgett, Jeffrey G.; Granbois, Donald H. (2022-03-28). "Toward an Integrated Conceptual Model of Consumer Complaining Behavior". Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior. 5: 93–103. ISSN 0899-8620.
Kowalski, Robin M. (2002). "Whining, griping, and complaining: Positivity in the negativity". Journal of Clinical Psychology. 58 (9): 1023–1035. doi:10.1002/jclp.10095. ISSN 1097-4679. PMID 12209862.
Bushman, Brad J. (2002-06-01). "Does Venting Anger Feed or Extinguish the Flame? Catharsis, Rumination, Distraction, Anger, and Aggressive Responding". Personality and Social Psychology Bulletin. 28 (6): 724–731. doi:10.1177/0146167202289002. ISSN 0146-1672.
Alberts, J.K. (1988-06-01). "An analysis of couples' conversational complaints". Communication Monographs. 55 (2): 184–197. doi:10.1080/03637758809376165. ISSN 0363-7751.
Alberts, Jess K.; Yoshimura, Christina G.; Rabby, Michael; Loschiavo, Rose (2005-06-01). "Mapping the topography of couples' daily conversation". Journal of Social and Personal Relationships. 22 (3): 299–322. doi:10.1177/0265407505050941. ISSN 0265-4075.
Tojib, Dewi; Khajehzadeh, Saman (2014-01-01). "The role of meta-perceptions in customer complaining behavior". European Journal of Marketing. 48 (7/8): 1536–1556. doi:10.1108/EJM-11-2012-0638. ISSN 0309-0566.
Dunn, Lea; Dahl, Darren W. (2012-10-01). "Self-Threat and Product Failure: How Internal Attributions of Blame Affect Consumer Complaining Behavior". Journal of Marketing Research. 49 (5): 670–681. doi:10.1509/jmr.11.0169. ISSN 0022-2437.
Bagozzi, Richard P.; Gopinath, Mahesh; Nyer, Prashanth U. (1999-03-01). "The role of emotions in marketing". Journal of the Academy of Marketing Science. 27 (2): 184–206. doi:10.1177/0092070399272005. ISSN 1552-7824.

Complaining (English Wikipedia)

apa.org (Global: 1,327th place; English: 1,093rd place)

doi.apa.org

books.google.com (Global: 3rd place; English: 3rd place)

d1wqtxts1xzle7.cloudfront.net (Global: 6,438th place; English: 5,498th place)

dictionary.com (Global: 1,672nd place; English: 1,248th place)

doi.org (Global: 2nd place; English: 2nd place)

emerald.com (Global: 8,016th place; English: 5,121st place)

forbes.com (Global: 71st place; English: 54th place)

inc.com (Global: 2,680th place; English: 1,491st place)