Consumer arbitration (English Wikipedia)

Analysis of information sources in references of the Wikipedia article "Consumer arbitration" in English language version.

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  • Consumer Financial Protection Bureau Operations. C-SPAN. 2013-09-12. Event occurs at 1:00:54. Retrieved 2013-09-20. We had not until very recently proceeded under [Section] 1022 [of the Dodd-Frank Act] at all. We did just now send out an order to a number of companies to provide us with template consumer credit agreements as part of our efforts on the arbitration study.

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  • Demaine, Linda J.; Hensler, Deborah R. (Winter–Spring 2004). "'Volunteering' to Arbitrate Through Predispute Arbitration Clauses: The Average Consumer's Experience". Law and Contemporary Problems. 67 (1/2): 55–74. JSTOR 27592034.

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  • Horton, David (2012). "Unconscionability Wars" (PDF). Northwestern University Law Review. 106 (1): 387–408. Retrieved 26 October 2013.

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  • Newman, Jared (2012-02-06). "Top EULA Gotchas: Website Fine-Print Hall of Shame". PCWorld. Retrieved 21 February 2013. Thanks to a Supreme Court ruling last year, tech companies are allowed to block class action lawsuits in their terms of service. The ruling allowed AT&T to force customers into arbitration, which tends to favor companies over consumers. Since that court decision, several companies have taken advantage of the opportunity to stop potential class action lawsuits. Microsoft, with its Xbox 360, and Sony, with its Playstation 3, are notable examples.

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  • Rutledge, Peter B.; Drahozal, Christopher R. (2013-08-05). "'Sticky' Arbitration Clauses?: The Use of Arbitration Clauses after Concepcion and Amex". SSRN. SSRN 2306268. {{cite journal}}: Cite journal requires |journal= (help)
  • Drahozal, Christopher; Zyontz, Samantha (2011-08-03). "Private Regulation of Consumer Arbitration". SSRN. SSRN 1904545. {{cite journal}}: Cite journal requires |journal= (help)
  • Schmitz, Amy (October 2009). "Regulation Rash? Questioning the AFA's Approach for Protecting Arbitration Fairness". Banking & Financial Services Policy Report. 28 (10): 16–34. SSRN 1548670.
  • Gomm-Santos, Mauricio; Quinn Smith (2010-08-06). "The Changing Landscape of Arbitration in the United States and Its Effects on International Arbitration". SSRN. SSRN 1654354. {{cite journal}}: Cite journal requires |journal= (help)

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  • Rutledge, Peter B. (2008). "Who Can Be Against Fairness? The Case Against the Arbitration Fairness Act". Cardozo Journal of Conflict Resolution. 9: 267–281.

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