Consumer arbitration (English Wikipedia)

Pomerantz, Lisa Renee (Fall 2015). "Consumer Arbitration: Pre-Dispute Resolution Clauses and Class Action Waivers". ACResolution. 14 (4). Association for Conflict Resolution: 16–19. Retrieved 6 March 2016.

adr.org

American Arbitration Association (March 2013). "Consumer-Related Disputes: Supplementary Procedures". Archived from the original on 19 December 2013. Retrieved 19 December 2013.
Searle Civil Justice Institute (March 2009). "Consumer Arbitration Before the American Arbitration Association". American Arbitration Association. Archived from the original on 21 September 2015. Retrieved 6 May 2013.
American Arbitration Association (2013-03-01). "Costs of Arbitration (Including AAA Administrative Fees)". Archived from the original on 23 April 2014. Retrieved 21 April 2014.
"Consumer Due Process Protocol: Statement of Principles of the National Consumer Disputes Advisory Committee". 1998-04-17. Archived from the original on 2013-11-12. Retrieved 2013-02-26.

adrforum.com

National Arbitration Forum (2008-08-01). "Fee Schedule to Code of Procedure" (PDF). National Arbitration Forum. Retrieved 21 April 2014.

american.edu

digitalcommons.wcl.american.edu

Scarpino, Julia A. (2002). "Mandatory Arbitration of Consumer Disputes: A Proposal to Ease the Financial Burden on Low-Income Customers". Journal of Gender, Social Policy & the Law. 10 (3): 679–710.

americanbanker.com

Sovern, Jeff (2015-11-13). "CFPB Arbitration Plan Provokes Dubious Industry Claims". American Banker. Retrieved 14 November 2015.
Kaplinsky, Alan (2015-11-20). "Industry's Preference for Arbitration Is a Reality". American Banker. Retrieved 22 November 2015.
Harmon, Michael; Childs, Larry (2013-09-03). "What Banks Should Know About Arbitration". American Banker. Retrieved 5 September 2013.

americanbar.org

Alderman, Richard M. (November 2010). "What's Really Wrong with Forced Consumer Arbitration" (PDF). Business Law Today. Archived from the original (PDF) on 4 March 2016. Retrieved 10 May 2013.

arstechnica.com

Brodkin, Jon (2017-06-30). "AT&T: Forced arbitration isn't 'forced' because no one has to buy service". Ars Technica. Retrieved 3 July 2017.

august-debouzy.com

"August Debouzy AD Live".

baylor.edu

Schmitz, Amy J. (2010). "'Drive-Thru' Arbitration in the Digital Age: Empowering Consumers Through Binding ODR" (PDF). Baylor Law Review. 62 (1): 178–244. Retrieved 24 December 2013.

bc.edu

lawdigitalcommons.bc.edu

Harris, Matthew (2013-02-05). "Riding the Waiver: In re American Express Merchants' Litigation and the Future of the Vindication of Statutory Rights". Boston College Law Review. 54 (6 Electronic Supplement): 15–28. Retrieved 11 July 2013.

bepress.com

works.bepress.com

Lampley, Ramona L. (2008). "Is Arbitration Under Attack?: Exploring the Recent Judicial Skepticism of the Class Arbitration Waiver and Innovative Solutions to the Unsettled Legal Landscape". Bepress. p. 25. Retrieved 2 March 2013.
Ware, Stephen J. (2001). "Paying the Price of Process: Judicial Regulation of Consumer Arbitration Agreements". Journal of Dispute Resolution. 2001 (1): 89–101.
Ware, Stephen J. (2006). "The Case for Enforcing Adhesive Arbitration Agreements - With Particular Consideration of Class Actions and Arbitration Fees". The Journal of American Arbitration. 5 (2): 251–293.
Malin, Martin H. (2007). "Due Process in Employment Arbitration: The State of the Law and the Need for Self-Regulation". Employee Rights and Employment Policy Journal. 11: 363–403.

berkeley.edu

scholarship.law.berkeley.edu

Blumenthal, Aaron (2015). "Circumventing Concepcion: Conceptualizing Innovative Strategies to Ensure the Enforcement of Consumer Protection Laws in the Age of the Inviolable Class Action Waiver". California Law Review. 103 (3): 699–745. Retrieved 6 March 2016.

bloomberg.com

Main, Carla (2012-04-25). "CFPB-Arbitration Clauses, Swap Rules, Bonus Bonds: Compliance". Bloomberg. Retrieved 2013-07-06.
Dougherty, Carter (2015-03-10). "CFPB Finds Arbitration Harms Consumers, Presaging New Rules". Bloomberg Business. Retrieved 30 October 2015.

bna.com

bol.bna.com

Bruce, Chris (2015-10-07). "CFPB's Proposed Rule Unlikely to Hurt Arbitrators' Business". bna.com. Retrieved 30 October 2015.

bna.com

Bater, Jeff (2016-04-21). "CFPB Plans May 5 Hearing on Arbitration; Expected to Propose Rule". Bloomberg BNA. Retrieved 23 April 2016.

businessweek.com

Weise, Karen (2012-04-27). "Consumer Protection Faces a 'Tsunami' in Court". Bloomberg Businessweek. Archived from the original on April 28, 2012. Retrieved 7 November 2013.
Berner, Robert; Grow, Brian (2008-06-04). "Banks vs. Consumers (Guess Who Wins)". Businessweek. Bloomberg. Archived from the original on August 9, 2012. Retrieved 17 January 2014.
"Minnesota Sues a Credit Arbitrator, Citing Bias". Bloomberg Businessweek. 2009-07-14. Archived from the original on July 15, 2009. Retrieved 8 October 2013.

c-spanvideo.org

Consumer Financial Protection Bureau Operations. C-SPAN. 2013-09-12. Event occurs at 1:00:54. Retrieved 2013-09-20. We had not until very recently proceeded under [Section] 1022 [of the Dodd-Frank Act] at all. We did just now send out an order to a number of companies to provide us with template consumer credit agreements as part of our efforts on the arbitration study.

cardozojcr.com

Rutledge, Peter B. (2009). "Arbitration Reform: What We Know and What We Need to Know" (PDF). Cardozo Journal of Conflict Resolution. 10 (2): 579–586. Retrieved 26 December 2013.
Bland, F. Paul; Prestel, Claire (2009). "Challenging Class Action Bans in Mandatory Arbitration Clauses" (PDF). Cardozo Journal of Conflict Resolution. 10 (2): 369–393. Retrieved 26 December 2013.
Carbonneau, Thomas E. (2009). "Arguments in Favor of the Triumph of Arbitration" (PDF). Cardozo Journal of Conflict Resolution. 10 (2): 395–423. Retrieved 26 December 2013.

case.edu

law.case.edu

Wilson, Jodi (2012). "How the Supreme Court Thwarted the Purpose of the Federal Arbitration Act" (PDF). Case Western Reserve Law Review. 63 (1): 91–140. Retrieved 14 July 2013.

citizen.org

Public Citizen (April 2012). "Justice Denied: One Year Later: The Harms to Consumers from the Supreme Court's Concepcion Decision Are Plainly Evident" (PDF). Retrieved 7 November 2013.
Public Citizen (September 2007). "The Arbitration Trap: How Credit Card Companies Ensnare Consumers" (PDF).

cnn.com

Milian, Mark (2011-09-21). "Sony: Supreme Court ruling spurred changes to PlayStation terms". CNN. Retrieved 21 February 2013.

consumerfinance.gov

files.consumerfinance.gov

Consumer Financial Protection Bureau (2013-12-12). "Arbitration Study Preliminary Results: Section 1028(a) Study Results To Date" (PDF). Retrieved 12 December 2013.
Consumer Financial Protection Bureau (March 2015). "Arbitration study: Report to Congress, pursuant to Dodd–Frank Wall Street Reform and Consumer Protection Act § 1028(a)" (PDF). Retrieved 6 March 2016.
Consumer Financial Protection Bureau (2015-10-07). "Small Business Advisory Review Panel for Potential Rulemaking on Arbitration Agreements" (PDF). Retrieved 30 October 2015.

consumerfinance.gov

Wade-Gery, Will (2013-06-07). "Help us design a consumer survey about mandatory pre-dispute arbitration". Consumer Financial Protection Bureau. Retrieved 27 December 2013.
"The CFPB Finds Few Consumers File Arbitration Cases". 2013-12-12. Retrieved 13 December 2013.
"CFPB Proposes Prohibiting Mandatory Arbitration Clauses that Deny Groups of Consumers their Day in Court | Consumer Financial Protection Bureau". Consumer Financial Protection Bureau. 2016-05-05. Retrieved 3 July 2017.

consumerist.com

Morran, Chris (2016-02-04). "Bill Aims To Restore Consumers' Legal Rights Stripped Away By Supreme Court Rulings". Consumerist.

consumerreports.org

Walker, Mandy (2016-02-09). "Proposed Law Would Roll Back Mandatory Arbitration". Consumer Reports.

credit.com

blog.credit.com

Sullivan, Bob (2015-10-16). "The CFPB's Arbitration Ban Could Be the Next Supreme Court Showdown". credit.com. Retrieved 30 October 2015.

csuohio.edu

engagedscholarship.csuohio.edu

Davis, Kenneth R. (2012). "The End of an Error: Replacing 'Manifest Disregard' with a New Framework for Reviewing Arbitration Awards". Cleveland State Law Review. 60: 87–131. Retrieved 17 May 2013.

doi.org

Eisenberg, Theodore; Miller, Geoffrey P.; Sherwin, Emily (Summer 2008). "Arbitration's Summer Soldiers: An Empirical Study of Arbitration Clauses in Consumer and Nonconsumer Contracts". University of Michigan Journal of Law Reform. 41 (4): 871–896. doi:10.36646/mjlr.41.4.arbitrations.
Korn, David; Rosenberg, David (Summer 2013). "Concepcion's Pro-defendant Biasing of the Arbitration Process: The Class Counsel Solution" (PDF). University of Michigan Journal of Law Reform. 46 (4): 1151–1201. doi:10.36646/mjlr.46.4.concepcions. S2CID 4810456. Retrieved 30 October 2013.
McGill, Shelley (Fall 2010). "Consumer Arbitration Clause Enforcement: A Balanced Legislative Response" (PDF). American Business Law Journal. 47 (3): 361–413. doi:10.1111/j.1744-1714.2010.01099.x. S2CID 154609548. Retrieved 10 August 2013.

duke.edu

scholarship.law.duke.edu

Bingham, Lisa B. (Winter–Spring 2004). "Control over Dispute-System Design and Mandatory Commercial Arbitration". Law and Contemporary Problems. 67: 221–51. Retrieved 11 July 2013.

fairshake.com

"About Arbitration". FairShake. Retrieved 8 March 2020.

files.wordpress.com

prospectusmjlr.files.wordpress.com

Korn, David; Rosenberg, David (Summer 2013). "Concepcion's Pro-defendant Biasing of the Arbitration Process: The Class Counsel Solution" (PDF). University of Michigan Journal of Law Reform. 46 (4): 1151–1201. doi:10.36646/mjlr.46.4.concepcions. S2CID 4810456. Retrieved 30 October 2013.

fordham.edu

ir.lawnet.fordham.edu

Landsman, Stephan (2010). "Nothing for Something? Denying Legal Assistance to Those Compelled to Participate in ADR Proceedings". Fordham Urban Law Journal. 37 (1): 273–302. Retrieved 24 November 2013.

gpo.gov

gwu.edu

law.gwu.edu

Gupta, Deepak (2011-03-17). Why and How We Should Ban Class-Action Bans (PDF). The Future of Arbitration. Archived from the original (PDF) on 2013-10-14. Retrieved 12 October 2013.

house.gov

chu.house.gov

"On Equal Pay Day, Rep. Chu Calls to End Forced Arbitration". 12 April 2016.

hankjohnson.house.gov

http://hankjohnson.house.gov/press-release/johnson-conyers-introduce-legislation-protect-women’s-rights-end-forced-arbitration^{[permanent dead link]}

houstonlawreview.org

Cole, Sarah Rudolph (Fall 2011). "On Babies and Bathwater: The Arbitration Fairness Act and the Supreme Court's Recent Arbitration Jurisprudence" (PDF). Houston Law Review. 48 (3). Archived from the original (PDF) on 31 May 2015. Retrieved 31 December 2013.

impactlitigation.com

Alexander, Janet Cooper (2013). "To Skin a Cat: Qui Tam Actions as a State Legislative Response to Concepcion" (PDF). University of Michigan Journal of Law Reform. 46 (4): 101–146. Retrieved 21 October 2013.

indiana.edu

repository.law.indiana.edu

Malin, Martin H. (2012). "The Arbitration Fairness Act: It Need Not and Should Not Be an All or Nothing Proposition". Indiana Law Journal. 87 (1): 289–315. Retrieved 13 September 2013.

jamsadr.com

JAMS (2010-10-01). "JAMS Comprehensive Arbitration Rules & Procedures". Retrieved 19 December 2013.
JAMS (August 2012). "JAMS Historical Fact Sheet" (PDF). Archived from the original (PDF) on 28 December 2013. Retrieved 27 December 2013.
"JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses: Minimum Standards of Procedural Fairness". JAMS. 2009-07-15. Archived from the original on 10 November 2012. Retrieved 26 February 2013.

jdsupra.com

Sandler, Andrew L.; Holstein-Childress, Victoria (2011-07-05). "Supreme Court and Congress Focus on Mandatory Pre-Dispute Arbitration Agreements: The Debate Continues". Corporate Officers & Directors Liability. 27 (1). Thomson Reuters: 1–10. Retrieved 12 October 2013.

jstor.org

Demaine, Linda J.; Hensler, Deborah R. (Winter–Spring 2004). "'Volunteering' to Arbitrate Through Predispute Arbitration Clauses: The Average Consumer's Experience". Law and Contemporary Problems. 67 (1/2): 55–74. JSTOR 27592034.

ku.edu

law.drupal.ku.edu

Sura, Arpan A.; DeRise, Robert A. (2013). "Conceptualizing Concepcion: The Continuing Viability of Arbitration Regulations" (PDF). Kansas Law Review. 62: 403–486. Retrieved 17 June 2014.

latimes.com

Lazarus, David (2011-10-18). "Bill aims to restore consumers' right to sue". Los Angeles Times. Retrieved 21 February 2013.

litigationdaily.com

Pincus, Andrew (2014-05-13). "Guest Column: Arbitration Three Years After Concepcion". Litigation Daily. The American Lawyer. Retrieved 17 June 2014.

lmu.edu

digitalcommons.lmu.edu

Tracey, Ann Marie; McGill, Shelley (2012). "Seeking a Rational Lawyer for Consumer Claims After the Supreme Court Disconnects Consumers in AT&T Mobility LLC v. Concepcion". Loyola of Los Angeles Law Review. 45: 435–476, 454.

mercatus.org

Johnston, Jason Scott; Zywicki, Todd (August 2015). "The Consumer Financial Protection Bureau's Arbitration Study: A Summary and Critique" (PDF). Mercatus Center. Retrieved 4 November 2015.

metrocorpcounsel.com

Leblang, Kevin B.; Holtzman, Robert N. (2011-10-05). "Break Out Those Arbitration Agreements: United States Supreme Court Issues Another Pro-Arbitration Decision". The Metropolitan Corporate Counsel. Retrieved 23 December 2013.
Slate II, William K. (2011-08-01). "Institutional ADR Today: The Comprehensive, Cost-Effective Alternative". The Metropolitan Corporate Counsel. Retrieved 23 December 2013.

michiganlawreview.org

Gilles, Myriam (December 2005). "Opting Out of Liability: The Forthcoming, Near-Total Demise of the Modern Class Action" (PDF). Michigan Law Review. 104: 373–430 [397]. Archived from the original (PDF) on 16 January 2013. Retrieved 2 March 2013.

motherjones.com

Mencimer, Stephanie (2007-11-26). "Suckers Wanted: How Car Dealers and Other Businesses are Taking Away Your Right to Sue". Mother Jones. Retrieved 24 May 2015.

msu.edu

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Bedikian, Mary A. (2007). "Alternative Dispute Resolution". The Wayne Law Review. 53: 73–111. Retrieved 14 July 2013.

nd.edu

www3.nd.edu

Nagareda, Richard A. (2011). "The Litigation-Arbitration Dichotomy Meets the Class Action" (PDF). Notre Dame Law Review. 86 (3): 1069–1130. Archived from the original (PDF) on 3 March 2016. Retrieved 11 July 2013.

ndlawreview.org

Gilles, Myriam (2012). "Killing Them with Kindness: Examining "Consumer-Friendly" Arbitration Clauses after AT&T Mobility v. Concepcion" (PDF). Notre Dame Law Review. 88 (2): 825–869. Retrieved 24 November 2013.

northwestern.edu

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Horton, David (2012). "Unconscionability Wars" (PDF). Northwestern University Law Review. 106 (1): 387–408. Retrieved 26 October 2013.

nylslawreview.com

Surdyk, Alicia J. (2009–2010). "On the Continued Vitality of Securities Arbitration: Why Reform Efforts Must Not Preclude Predispute Arbitration Clauses" (PDF). New York Law School Law Review. 54: 1131–57. Archived from the original (PDF) on 26 December 2013. Retrieved 26 December 2013.

nytimes.com

Segal, David (2012-05-05). "A Rising Tide Against Class-Action Suits". The New York Times. Retrieved 7 July 2014.
Silver-Greenberg, Jessica; Gebeloff, Robert (2015-10-31). "Arbitration Everywhere, Stacking the Deck of Justice". The New York Times. Retrieved 31 October 2015.
Michael Corkery, Jessica Silver-Greenberg (2015-10-31). "Arbitration Everywhere, Stacking the Deck of Justice". New York Times.
Michael Corkery, Jessica Silver-Greenberg (2015-11-01). "In Arbitration, a 'Privatization of the Justice System'". New York Times.
Michael Corkery, Jessica Silver-Greenberg (2015-11-02). "In Religious Arbitration, Scripture Is the Rule of Law". New York Times.
Silver-Greenberg, Jessica; Corkery, Michael (2015-10-07). "Protection Bureau Seeks End to Arbitration-Only Clauses in Consumer Contracts". The New York Times. Retrieved 30 October 2015.

pace.edu

digitalcommons.pace.edu

Gross, Jill I. (2012). "AT&T Mobility and the Future of Small Claims Arbitration". Southwestern Law Review. 42 (1): 47–85. Retrieved 9 January 2014.

pcworld.com

Newman, Jared (2012-02-06). "Top EULA Gotchas: Website Fine-Print Hall of Shame". PCWorld. Retrieved 21 February 2013. Thanks to a Supreme Court ruling last year, tech companies are allowed to block class action lawsuits in their terms of service. The ruling allowed AT&T to force customers into arbitration, which tends to favor companies over consumers. Since that court decision, several companies have taken advantage of the opportunity to stop potential class action lawsuits. Microsoft, with its Xbox 360, and Sony, with its Playstation 3, are notable examples.

pepperdine.edu

digitalcommons.pepperdine.edu

Dauer, Edward A. (2001). "Judicial Policing of Consumer Arbitration". Pepperdine Dispute Resolution Law Journal. 1 (1): 91–106. Retrieved 5 May 2013.

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Moore, Catherine (2012). "The Effect of the Dodd-Frank Act on Arbitration Agreements: A Proposal for Consumer Choice" (PDF). Pepperdine Dispute Resolution Law Journal. 12: 503–24. Archived from the original (PDF) on 2013-12-24. Retrieved 2013-07-06.

quartetfest.ca

McGill, Shelley (Fall 2010). "Consumer Arbitration Clause Enforcement: A Balanced Legislative Response" (PDF). American Business Law Journal. 47 (3): 361–413. doi:10.1111/j.1744-1714.2010.01099.x. S2CID 154609548. Retrieved 10 August 2013.

semanticscholar.org

api.semanticscholar.org

Korn, David; Rosenberg, David (Summer 2013). "Concepcion's Pro-defendant Biasing of the Arbitration Process: The Class Counsel Solution" (PDF). University of Michigan Journal of Law Reform. 46 (4): 1151–1201. doi:10.36646/mjlr.46.4.concepcions. S2CID 4810456. Retrieved 30 October 2013.
McGill, Shelley (Fall 2010). "Consumer Arbitration Clause Enforcement: A Balanced Legislative Response" (PDF). American Business Law Journal. 47 (3): 361–413. doi:10.1111/j.1744-1714.2010.01099.x. S2CID 154609548. Retrieved 10 August 2013.

senate.gov

sfgate.com

Said, Carolyn (2014-01-12). "Consumer advocates seek details from arbitration firms". San Francisco Chronicle. Retrieved 13 January 2014.
Abate, Tom (2009-07-22). "Arbitration firm calling it quits". San Francisco Chronicle. Retrieved 11 January 2014.

ssrn.com

papers.ssrn.com

Rutledge, Peter B.; Drahozal, Christopher R. (2013-08-05). "'Sticky' Arbitration Clauses?: The Use of Arbitration Clauses after Concepcion and Amex". SSRN. SSRN 2306268. {{cite journal}}: Cite journal requires |journal= (help)
Drahozal, Christopher; Zyontz, Samantha (2011-08-03). "Private Regulation of Consumer Arbitration". SSRN. SSRN 1904545. {{cite journal}}: Cite journal requires |journal= (help)
Schmitz, Amy (October 2009). "Regulation Rash? Questioning the AFA's Approach for Protecting Arbitration Fairness". Banking & Financial Services Policy Report. 28 (10): 16–34. SSRN 1548670.
Gomm-Santos, Mauricio; Quinn Smith (2010-08-06). "The Changing Landscape of Arbitration in the United States and Its Effects on International Arbitration". SSRN. SSRN 1654354. {{cite journal}}: Cite journal requires |journal= (help)

stanford.edu

blogs.law.stanford.edu

Schmitz, Amy J. (2013-02-05). "American Exceptionalism in Consumer Arbitration" (PDF). Loyola University Chicago International Law Review. 10 (1): 80–103. Retrieved 18 May 2013.^{[permanent dead link]}

state.mn.us

ag.state.mn.us

"Complaint: State of Minnesota v. National Arbitration Forum, Inc. et al" (PDF). 2009-07-14. Archived from the original (PDF) on 16 June 2012. Retrieved 8 October 2013.

stltoday.com

Sweet, Ken (2015-10-09). "Financial regulators move to restrict forced arbitration". Associated Press. Retrieved 30 October 2015.

swlaw.edu

Sternlight, Jean R. (2012). "Mandatory Binding Arbitration Clauses Prevent Consumers from Presenting Procedurally Difficult Claims" (PDF). Southwestern Law Review. 42: 87–129. Archived from the original (PDF) on 2013-12-15. Retrieved 2013-05-05.
Welsh, Nancy A. (2012). "Mandatory Predispute Consumer Arbitration, Structural Bias, and Incentivizing Procedural Safeguards" (PDF). Southwestern Law Review. 42 (1): 187–228. Archived from the original (PDF) on 21 September 2013. Retrieved 21 September 2013.

texaslrev.com

Padis, George (2013). "Arbitration Under Siege: Reforming Consumer and Employment Arbitration and Class Actions" (PDF). Texas Law Review. 91 (3): 665–710. Archived from the original (PDF) on 2013-03-02. Retrieved 2013-08-24.

thedianerehmshow.org

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thehill.com

"House Dems introduce bill to protect consumers' right to sue". 12 April 2016.
Wheeler, Lydia (2016-02-04). "Dems introduce bill to restore consumers' right to sue". The Hill.

typepad.com

pubcit.typepad.com

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ualr.edu

Rustad, Michael L.; Buckingham, Richard; D'Angelo, Diane; Durlacher, Katherine (2012). "An Empirical Study of Predispute Mandatory Arbitration Clauses in Social Media Terms of Service Agreements" (PDF). University of Arkansas Little Rock Law Review. 34: 643–688. Retrieved 17 June 2014.

uchicago.edu

lawreview.uchicago.edu

Gilles, Myriam; Friedman, Gary (2012). "After Class: Aggregate Litigation in the Wake of AT&T Mobility v Concepcion" (PDF). The University of Chicago Law Review. 79: 623–675. Archived from the original (PDF) on 24 December 2013. Retrieved 15 October 2013.

uclalawreview.org

Horton, David (2010). "The Shadow Terms: Contract Procedure and Unilateral Amendments" (PDF). UCLA Law Review. 57 (3): 605–667. Retrieved 12 October 2013.

uga.edu

digitalcommons.law.uga.edu

Rutledge, Peter B. (2008). "Who Can Be Against Fairness? The Case Against the Arbitration Fairness Act". Cardozo Journal of Conflict Resolution. 9: 267–281.

umaryland.edu

digitalcommons.law.umaryland.edu

Munro, Nicole F.; Cockrell, Peter L. (2013). "Drafting Arbitration Agreements: A Practitioner's Guide for Consumer Credit Contracts". Journal of Business & Technology Law. 8 (2): 363–383. Retrieved 17 September 2013.

unl.edu

digitalcommons.unl.edu

Cole, Sarah R.; Blankley, Kristen M. (2009). "Empirical Research on Consumer Arbitration: What the Data Reveals". Penn State Law Review. 113: 1051–1079. Retrieved 7 May 2013.

unlv.edu

scholars.law.unlv.edu

Sternlight, Jean R. (2010). "Lawyerless Dispute Resolution: Rethinking a Paradigm". Fordham Urban Law Journal. 37: 381–418. Retrieved 18 February 2014.
Stempel, Jeffrey W. (2008). "Mandating Minimum Quality in Mass Arbitration". University of Cincinnati Law Review. 76: 383–445.

uoregon.edu

scholarsbank.uoregon.edu

Sternlight, Jean (2012). "Tsunami: AT&T Mobility LLC v. Concepcion Impedes Access to Justice" (PDF). Oregon Law Review. 90 (3): 703–727. Retrieved 6 March 2016.

usatoday.com

McCoy, Kevin (2015-10-07). "CFPB may let you sue your bank instead of going to arbitration". USA Today. Retrieved 30 October 2015.

utah.edu

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Burch, Thomas V. (2011). "Regulating Mandatory Arbitration". Utah Law Review. 2011 (4): 1309–1376. Archived from the original on 22 October 2013. Retrieved 15 October 2013.

utexas.edu

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Stipanowich, Thomas J. (2010). "Arbitration: The 'New Litigation'" (PDF). University of Illinois Law Review. 2010 (1): 1–60. Archived from the original (PDF) on 2 April 2015. Retrieved 11 July 2013.

vice.com

McManus, Brian (2015-11-04). "We Asked A Lawyer What to Do if You've Been Screwed by an Arbitration Clause". Vice.com. Retrieved 6 March 2016.

web.archive.org

Gilles, Myriam (December 2005). "Opting Out of Liability: The Forthcoming, Near-Total Demise of the Modern Class Action" (PDF). Michigan Law Review. 104: 373–430 [397]. Archived from the original (PDF) on 16 January 2013. Retrieved 2 March 2013.
Parasharami, Archis A. (2013-12-17). Statement of Archis A. Parasharami, Partner, Mayer Brown LLP (PDF). The Federal Arbitration Act and Access to Justice: Will Recent Supreme Court Decisions Undermine the Rights of Consumers, Workers, and Small Businesses?: Hearing Before The Senate Committee on the Judiciary. Archived from the original (PDF) on 2013-12-24. Retrieved 2013-12-23.
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Weise, Karen (2012-04-27). "Consumer Protection Faces a 'Tsunami' in Court". Bloomberg Businessweek. Archived from the original on April 28, 2012. Retrieved 7 November 2013.
American Arbitration Association (March 2013). "Consumer-Related Disputes: Supplementary Procedures". Archived from the original on 19 December 2013. Retrieved 19 December 2013.
Berner, Robert; Grow, Brian (2008-06-04). "Banks vs. Consumers (Guess Who Wins)". Businessweek. Bloomberg. Archived from the original on August 9, 2012. Retrieved 17 January 2014.
JAMS (August 2012). "JAMS Historical Fact Sheet" (PDF). Archived from the original (PDF) on 28 December 2013. Retrieved 27 December 2013.
Sternlight, Jean R. (2012). "Mandatory Binding Arbitration Clauses Prevent Consumers from Presenting Procedurally Difficult Claims" (PDF). Southwestern Law Review. 42: 87–129. Archived from the original (PDF) on 2013-12-15. Retrieved 2013-05-05.
"Complaint: State of Minnesota v. National Arbitration Forum, Inc. et al" (PDF). 2009-07-14. Archived from the original (PDF) on 16 June 2012. Retrieved 8 October 2013.
"Minnesota Sues a Credit Arbitrator, Citing Bias". Bloomberg Businessweek. 2009-07-14. Archived from the original on July 15, 2009. Retrieved 8 October 2013.
Searle Civil Justice Institute (March 2009). "Consumer Arbitration Before the American Arbitration Association". American Arbitration Association. Archived from the original on 21 September 2015. Retrieved 6 May 2013.
American Arbitration Association (2013-03-01). "Costs of Arbitration (Including AAA Administrative Fees)". Archived from the original on 23 April 2014. Retrieved 21 April 2014.
Cole, Sarah Rudolph (Fall 2011). "On Babies and Bathwater: The Arbitration Fairness Act and the Supreme Court's Recent Arbitration Jurisprudence" (PDF). Houston Law Review. 48 (3). Archived from the original (PDF) on 31 May 2015. Retrieved 31 December 2013.
"JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses: Minimum Standards of Procedural Fairness". JAMS. 2009-07-15. Archived from the original on 10 November 2012. Retrieved 26 February 2013.
Stipanowich, Thomas J. (2010). "Arbitration: The 'New Litigation'" (PDF). University of Illinois Law Review. 2010 (1): 1–60. Archived from the original (PDF) on 2 April 2015. Retrieved 11 July 2013.
Nagareda, Richard A. (2011). "The Litigation-Arbitration Dichotomy Meets the Class Action" (PDF). Notre Dame Law Review. 86 (3): 1069–1130. Archived from the original (PDF) on 3 March 2016. Retrieved 11 July 2013.
Padis, George (2013). "Arbitration Under Siege: Reforming Consumer and Employment Arbitration and Class Actions" (PDF). Texas Law Review. 91 (3): 665–710. Archived from the original (PDF) on 2013-03-02. Retrieved 2013-08-24.
Welsh, Nancy A. (2012). "Mandatory Predispute Consumer Arbitration, Structural Bias, and Incentivizing Procedural Safeguards" (PDF). Southwestern Law Review. 42 (1): 187–228. Archived from the original (PDF) on 21 September 2013. Retrieved 21 September 2013.
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