Tkachenko, Yegor. Autonomous CRM Control via CLV Approximation with Deep Reinforcement Learning in Discrete and Continuous Action Space. (April 8, 2015). arXiv.org: https://arxiv.org/abs/1504.01840
Karvanen, Juha; Rantanen, Ari; Luoma, Lasse (2014). "Survey data and Bayesian analysis: a cost-efficient way to estimate customer equity". Quantitative Marketing and Economics. 12 (3): 305–329. arXiv:1304.5380. doi:10.1007/s11129-014-9148-4. S2CID53656240.
Karvanen, Juha; Rantanen, Ari; Luoma, Lasse (2014). "Survey data and Bayesian analysis: a cost-efficient way to estimate customer equity". Quantitative Marketing and Economics. 12 (3): 305–329. arXiv:1304.5380. doi:10.1007/s11129-014-9148-4. S2CID53656240.
Karvanen, Juha; Rantanen, Ari; Luoma, Lasse (2014). "Survey data and Bayesian analysis: a cost-efficient way to estimate customer equity". Quantitative Marketing and Economics. 12 (3): 305–329. arXiv:1304.5380. doi:10.1007/s11129-014-9148-4. S2CID53656240.