Customer support (English Wikipedia)

Analysis of information sources in references of the Wikipedia article "Customer support" in English language version.

Last modified: 11:27:19, 17 August 2026 (UTC)

Ref.Un. Ref.Website

Global rank English rank

1,190^th place

1,097^th place

21web.archive.org

1^st place

1^st place

21businessdictionary.com

low place

low place

4,164^th place

2,641^st place

11csa-research.com

low place

low place

11supportyourapp.com

low place

low place

49^th place

31^st place

arxiv.org (Global: 49^th place; English: 31^st place)

Montgomery, Lloyd; Damian, Daniela; Bulmer, Tyson; Quader, Shaikh (2021). "Customer Support Ticket Escalation Prediction Using Feature Engineering". Requirements Engineering. Springer. Retrieved 2026-08-17.

businessdictionary.com (Global: low place; English: low place)

"What is customer support? definition and meaning". BusinessDictionary.com. Archived from the original on 2018-07-23. Retrieved 2011-03-19.

csa-research.com (Global: low place; English: low place)

insights.csa-research.com

DePalma, Donald A. (2020). Can't Read, Won't Buy – B2C (Report). CSA Research.

hbr.org (Global: 4,164^th place; English: 2,641^st place)

Dixon, Matthew (July 2010). "Stop Trying to Delight Your Customers". Harvard Business Review. Retrieved 2026-05-04.

iso.org (Global: 1,190^th place; English: 1,097^th place)

"ISO 18295-1:2017 Customer contact centres - Part 1: Requirements for customer contact centres". International Organization for Standardization. 2017. Retrieved 2026-03-12.
"ISO/IEC 20000-1:2018 Information technology — Service management". International Organization for Standardization. Retrieved 2026-08-17.

supportyourapp.com (Global: low place; English: low place)

"Multilingual customer support". SupportYourApp. Retrieved 2026-04-29.

web.archive.org (Global: 1^st place; English: 1^st place)

"What is customer support? definition and meaning". BusinessDictionary.com. Archived from the original on 2018-07-23. Retrieved 2011-03-19.