ECRM (English Wikipedia)

Analysis of information sources in references of the Wikipedia article "ECRM" in English language version.

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3web.archive.org

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2destinationcrm.com

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1techtarget.com

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1mediabuzz.com.sg

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crmbuyer.com

Bennett, Tricia (2010, Jan 12). Cloud CRM: Ready, Steady, Roll It Out. Retrieve from http://www.crmbuyer.com/story/69085.html?wlc=1289278204&wlc=1289626348

destinationcrm.com

Dickie, Jim (2009 Jul).CRM in the Palm of Your Hand. Retrieved from: http://www.destinationcrm.com/Articles/Columns-Departments/Reality-Check/CRM-in-the-Palm-of-Your-Hand-55099.aspx
"CRM: Customer Relationship Mobile".

doi.org

Jaakko Sinisalo; et al. (2007). "Mobile customer relationship management: underlying issues and challenges". Business Process Management Journal. 13 (6): 772. doi:10.1108/14637150710834541.

ecrmguide.com

Shread, Paul. (2010) Momentum Grows for Internet Privacy Legislation. Retrieved from http://www.ecrmguide.com/article.php/3909371/Momentum-Grows-for-Internet-Privacy-Legislation.htm

greycells.com

greycells.com

iacis.org

Chandra, Satish, & Ted J. Strickland (2004) Technological differences between CRM and eCRM, Issues in Information Systems, 5 (2), 412. Retrieved from http://www.iacis.org/iis/2004_iis/PDFfiles/ChandraStrickland.pdf Archived 2010-11-23 at the Wayback Machine

iseing.org

"The Relationship between eCRM Implementation and E-Loyalty" (PDF). 13–14 July 2009. Archived from the original (PDF) on 4 March 2012. Retrieved 29 June 2012.

mediabuzz.com.sg

Morais, Shanti A. (2010) eCRM: Striking the Balance Between Business and Privacy Issues. Retrieved from: http://www.mediabuzz.com.sg/asian-emarketing/may-june-2010/994-ecrm-striking-the-balance-between-business-and-privacy-issues

pcworld.com

Martin, James A. (2010, Apr 13). Put Cloud CRM to Work. Retrieved from https://www.pcworld.com/article/193463-2/put_cloud_crm_to_work.html

razorfish.com

ecrmadvisor.razorfish.com

Razorfish eCRM solutions. (2010) Privacy and Permission. Retrieved from: http://ecrmadvisor.razorfish.com/issue10.html Archived 2011-07-15 at the Wayback Machine

techtarget.com

searchcrm.techtarget.com

"CRM: Customer Relationship Mobile. Holmen, Eric (2010 Feb, 3)". Retrieved 29 June 2012.

web.archive.org

Chandra, Satish, & Ted J. Strickland (2004) Technological differences between CRM and eCRM, Issues in Information Systems, 5 (2), 412. Retrieved from http://www.iacis.org/iis/2004_iis/PDFfiles/ChandraStrickland.pdf Archived 2010-11-23 at the Wayback Machine
"The Relationship between eCRM Implementation and E-Loyalty" (PDF). 13–14 July 2009. Archived from the original (PDF) on 4 March 2012. Retrieved 29 June 2012.
Razorfish eCRM solutions. (2010) Privacy and Permission. Retrieved from: http://ecrmadvisor.razorfish.com/issue10.html Archived 2011-07-15 at the Wayback Machine

zdnet.com

"CRM failure rates: 2001-2009". ZDNet.