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Hofer, TP; Kerr, EA; Hayward, RA (2000). "What is an error?". Effective Clinical Practice. 3 (6): 261–9. PMID11151522. Archived from the original on September 28, 2007. Retrieved June 11, 2007.
Hayward, Rodney A.; Hofer, Timothy P. (July 25, 2001). "Estimating Hospital Deaths Due to Medical Errors: Preventability Is in the Eye of the Reviewer". JAMA. 286 (4): 415–20. doi:10.1001/jama.286.4.415. PMID11466119.
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Salemi C, Canola MT, Eck EK (January 2002). "Hand washing and physicians: how to get them together". Infect Control Hosp Epidemiol. 23 (1): 32–5. doi:10.1086/501965. PMID11868890. S2CID18663388.
Hofer, TP; Kerr, EA; Hayward, RA (2000). "What is an error?". Effective Clinical Practice. 3 (6): 261–9. PMID11151522. Archived from the original on September 28, 2007. Retrieved June 11, 2007.