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The ISO Survey – 2008(PDF), International Organization for Standardization, p. 11, archived from the original(PDF) on 5 August 2011, retrieved 20 November 2015
"Debunking the myths"(PDF). Iso.org. International Organization for Standardization. Archived from the original(PDF) on 19 August 2017. Retrieved 7 July 2017.
Alcorn, Janice E. (26 March 2008). "The Benefits of ISO 9000 Certification". A Collection of Papers Presented at the 55th Conference on Glass Problems: Ceramic Engineering and Science Proceedings. Vol. 16. Hoboken, NJ, US: John Wiley & Sons, Inc. pp. 15–18. doi:10.1002/9780470314661.ch3. ISBN978-0-470-31466-1. ISSN1940-6339.