ITIL (English Wikipedia)

White, Sarah K.; Greiner, Lynn (18 January 2019). "What is ITIL? Your guide to the IT Infrastructure Library". CIO. Archived from the original on 24 April 2019. Retrieved 7 May 2019.

doi.org (Global: 2^nd place; English: 2^nd place)

Marrone, Mauricio; Kolbe, Lutz M. (15 January 2011). "Impact of IT Service Management Frameworks on the IT Organization". Business & Information Systems Engineering. 3 (1): 5–18. doi:10.1007/s12599-010-0141-5. ISSN 1867-0202.
Pollard, Carol; Cater-Steel, Aileen (14 April 2009). "Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study". Information Systems Management. 26 (2): 164–175. CiteSeerX 10.1.1.631.8883. doi:10.1080/10580530902797540. ISSN 1058-0530. S2CID 14096708. {{cite journal}}: Cite uses deprecated parameter |citeseerx= (help)

exin.com (Global: low place; English: low place)

"EXIN Milestones". EXIN.com. Retrieved 3 April 2023.

goodelearning.com (Global: low place; English: low place)

Staff (25 August 2022). "Who Uses ITIL? The Applications of ITIL 4". Omniplex Learning. Retrieved 21 December 2024.

ibm.com (Global: 1,369^th place; English: 968^th place)

"it-infrastructure-library". IBM. Archived from the original on 21 April 2021. Retrieved 21 April 2021.

it-processmaps.com (Global: low place; English: low place)

wiki.en.it-processmaps.com

"ITIL 4". IT Process Wiki. Archived from the original on 14 February 2022. Retrieved 11 February 2022.

ogc.gov.uk (Global: low place; English: low place)

"OGC – CCTA Re-direct Page". Office of Government Commerce (UK). 1 April 2003. Archived from the original on 22 April 2005. Retrieved 5 May 2005.
"ITIL". Office of Government Commerce (UK). 13 July 2009. Archived from the original on 9 September 2009. Retrieved 19 August 2009.

peoplecert.org (Global: low place; English: low place)

"PeopleCert completes Axelos acquisition". PeopleCert. Retrieved 21 June 2021.
"ITIL Foundation (Version 5)". Peoplecert.org. Retrieved 15 May 2026.

psu.edu (Global: 299^th place; English: 159^th place)

citeseerx.ist.psu.edu

Pollard, Carol; Cater-Steel, Aileen (14 April 2009). "Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study". Information Systems Management. 26 (2): 164–175. CiteSeerX 10.1.1.631.8883. doi:10.1080/10580530902797540. ISSN 1058-0530. S2CID 14096708. {{cite journal}}: Cite uses deprecated parameter |citeseerx= (help)

semanticscholar.org (Global: 15^th place; English: 8^th place)

api.semanticscholar.org

Pollard, Carol; Cater-Steel, Aileen (14 April 2009). "Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study". Information Systems Management. 26 (2): 164–175. CiteSeerX 10.1.1.631.8883. doi:10.1080/10580530902797540. ISSN 1058-0530. S2CID 14096708. {{cite journal}}: Cite uses deprecated parameter |citeseerx= (help)

web.archive.org (Global: 1^st place; English: 1^st place)

"it-infrastructure-library". IBM. Archived from the original on 21 April 2021. Retrieved 21 April 2021.
Pultorak, D; Henry, C (2008). "Microsoft Operations Framework 4.0-A Pocket Guide" (PDF). pp. 17–18. Archived from the original (PDF) on 11 December 2025.
"OGC – CCTA Re-direct Page". Office of Government Commerce (UK). 1 April 2003. Archived from the original on 22 April 2005. Retrieved 5 May 2005.
"ITIL". Office of Government Commerce (UK). 13 July 2009. Archived from the original on 9 September 2009. Retrieved 19 August 2009.
White, Sarah K.; Greiner, Lynn (18 January 2019). "What is ITIL? Your guide to the IT Infrastructure Library". CIO. Archived from the original on 24 April 2019. Retrieved 7 May 2019.
"ITIL 4". IT Process Wiki. Archived from the original on 14 February 2022. Retrieved 11 February 2022.

worldcat.org (Global: 4^th place; English: 4^th place)

search.worldcat.org

Marrone, Mauricio; Kolbe, Lutz M. (15 January 2011). "Impact of IT Service Management Frameworks on the IT Organization". Business & Information Systems Engineering. 3 (1): 5–18. doi:10.1007/s12599-010-0141-5. ISSN 1867-0202.
Pollard, Carol; Cater-Steel, Aileen (14 April 2009). "Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study". Information Systems Management. 26 (2): 164–175. CiteSeerX 10.1.1.631.8883. doi:10.1080/10580530902797540. ISSN 1058-0530. S2CID 14096708. {{cite journal}}: Cite uses deprecated parameter |citeseerx= (help)

ITIL (English Wikipedia)

bruna.nl (Global: low place; English: low place)

cio.com (Global: low place; English: low place)

doi.org (Global: 2nd place; English: 2nd place)

exin.com (Global: low place; English: low place)

goodelearning.com (Global: low place; English: low place)

ibm.com (Global: 1,369th place; English: 968th place)

it-processmaps.com (Global: low place; English: low place)

wiki.en.it-processmaps.com

ogc.gov.uk (Global: low place; English: low place)

peoplecert.org (Global: low place; English: low place)

psu.edu (Global: 299th place; English: 159th place)

citeseerx.ist.psu.edu

semanticscholar.org (Global: 15th place; English: 8th place)

api.semanticscholar.org

web.archive.org (Global: 1st place; English: 1st place)

worldcat.org (Global: 4th place; English: 4th place)

search.worldcat.org

doi.org (Global: 2^nd place; English: 2^nd place)

ibm.com (Global: 1,369^th place; English: 968^th place)

psu.edu (Global: 299^th place; English: 159^th place)

semanticscholar.org (Global: 15^th place; English: 8^th place)

web.archive.org (Global: 1^st place; English: 1^st place)

worldcat.org (Global: 4^th place; English: 4^th place)