Incentive program (English Wikipedia)

Dancer, Mark; Wallace, Marc (Jan–Feb 2012). "Paying for Sales Performance: New Research for Designing High Impact Sales Incentive Plans" (PDF). Journal of Compensation and Benefits. Thomson Reuters: 5:13. Retrieved 14 July 2014.

clickz.com

Collins, Shawn (11 May 2001). "Incentive Sites: Love Them or Leave Them". ClickZ. Retrieved 14 July 2014.

Sheth, Jagdish N.; Sisodia, Rajendra S. (2002). "Marketing Productivity Issues and Analysis" (PDF). Journal of Business Research. 55 (1). Atlanta: 356. doi:10.1016/S0148-2963(00)00164-8. Retrieved 14 July 2014.
Garnefeld, Ina; Eggert, Andreas; Helm, Sabrina V.; Tax, Stephen S. (July 2013). "Growing Existing Customers' Revenue Streams through Customer Referral Programs". Journal of Marketing. 77 (4): 17–32. doi:10.1509/jm.11.0423. ISSN 0022-2429. S2CID 167902732.

Hein, Kenneth (1 February 2006). "Anatomy of an Online Incentive Program". Inventive Magazine. Retrieved 9 August 2018.

Reichheld, F; Sasser, E (1990). "Zero defections: quality comes to services". Harvard Business Review. 68 (1): 105–111. PMID 10107082.

Sheth, Jagdish N.; Sisodia, Rajendra S. (2002). "Marketing Productivity Issues and Analysis" (PDF). Journal of Business Research. 55 (1). Atlanta: 356. doi:10.1016/S0148-2963(00)00164-8. Retrieved 14 July 2014.

"Want to Retain Me? US Workers Say Show Me the Money". Randstad USA. Atlanta: Randstad. 2014. Retrieved 23 June 2014.

Garnefeld, Ina; Eggert, Andreas; Helm, Sabrina V.; Tax, Stephen S. (July 2013). "Growing Existing Customers' Revenue Streams through Customer Referral Programs". Journal of Marketing. 77 (4): 17–32. doi:10.1509/jm.11.0423. ISSN 0022-2429. S2CID 167902732.

Garnefeld, Ina; Eggert, Andreas; Helm, Sabrina V.; Tax, Stephen S. (July 2013). "Growing Existing Customers' Revenue Streams through Customer Referral Programs". Journal of Marketing. 77 (4): 17–32. doi:10.1509/jm.11.0423. ISSN 0022-2429. S2CID 167902732.

Garnefeld, Ina; Eggert, Andreas; Helm, Sabrina V.; Tax, Stephen S. (July 2013). "Growing Existing Customers' Revenue Streams through Customer Referral Programs". Journal of Marketing. 77 (4): 17–32. doi:10.1509/jm.11.0423. ISSN 0022-2429. S2CID 167902732.