Moser, B. R.; Wood, R. T. (2015). "Design of Complex Programs as Sociotechnical Systems". Concurrent Engineering in the 21st Century. Springer. pp. 197–220. doi:10.1007/978-3-319-13776-6_8. ISBN978-3-319-13775-9.
Smith, Michael L.; Erwin, James. "Role & Responsibility Charting (RACI)"(PDF). Project Management Institute California Inland Empire Chapter. p. 5. Archived from the original on 16 September 2022. Retrieved 18 May 2023.
Smith, Michael L.; Erwin, James. "Role & Responsibility Charting (RACI)"(PDF). Project Management Institute California Inland Empire Chapter. p. 5. Archived from the original on 16 September 2022. Retrieved 18 May 2023.