Services marketing (English Wikipedia)

Analysis of information sources in references of the Wikipedia article "Services marketing" in English language version.

refsWebsite

Global rank English rank

4acrwebsite.org

low place

4doi.org

2^nd place

3worldcat.org

5^th place

2emerald.com

7,184^th place

6,348^th place

1cam.ac.uk

670^th place

480^th place

1abs.gov.au

653^rd place

498^th place

1nih.gov

4^th place

1hbr.org

2,754^th place

1,686^th place

1gotothesource.com.au

low place

1adnews.com.au

low place

abs.gov.au

Australian Bureau of Statistics, Time Series: The Basics

acrwebsite.org

Ford, G.T., Smith, D.B. and Swasy, J.L. "An Empirical Test of the Search, Experience and Credence Attributes Framework", in Advances in Consumer Research, Vol. 15, Micheal J. Houston (ed.), Provo, UT : Association for Consumer Research, pp 239-244
Jourdan, P., "Search Or Experience Products: an Empirical Investigation of Services, Durable and Non-Durable Goods", in: Asia Pacific Advances in Consumer Research , Volume 4, Paula M. Tidwell and Thomas E. Muller (eds), Provo, UT, Association for Consumer Research,(2001), pp 167-174
Ross, I., "Perceived Risk and Consumer Behavior: a Critical Review", in Advances in Consumer Research,Volume 2, Mary Jane Schlinger (ed), MI, Association for Consumer Research, 1975, pp 1-20
Grove, S.J., Fisk, R.P., "The Service Experience As Theater", in Advances in Consumer Research, Vol. 19, John F. Sherry, Jr. and Brian Sternthal (eds), Provo, UT, Association for Consumer Research, pp 455-461

adnews.com.au

AdNews, "Daily Round-Up" 13 February 2009

cam.ac.uk

ifm.eng.cam.ac.uk

Fisk., R. and Grove, S.J., "The Evolution of Services: Building a Multi-disciplinary Field", [unpublished manuscript], 2007

doi.org

Grönroos, Christian (1994-03-01). "From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing". Management Decision. 32 (2): 4–20. doi:10.1108/00251749410054774. ISSN 0025-1747.
Schivinski, Bruno; Langaro, Daniela; Fernandes, Teresa; Guzmán, Francisco (2020-11-01). "Social media brand engagement in the context of collaborative consumption: the case of AIRBNB". Journal of Brand Management. 27 (6): 645–661. doi:10.1057/s41262-020-00207-5. ISSN 1479-1803. PMC 7474324.
Grönroos, Christian (1984-04-01). "A Service Quality Model and its Marketing Implications". European Journal of Marketing. 18 (4): 36–44. doi:10.1108/EUM0000000004784. ISSN 0309-0566.

dx.doi.org

Halliday, D.V., Davies, B.J., Ward, P. and Lim, M., "A dramaturgical analysis of the service encounter in higher education", Journal of Marketing Management, Vol. 24, no.1-2, 2008 [Special issue, 'Creating the Service Experience'], pp 47-68, DOI; n https://dx.doi.org/10.1362/026725708X273911

emerald.com

Grönroos, Christian (1994-03-01). "From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing". Management Decision. 32 (2): 4–20. doi:10.1108/00251749410054774. ISSN 0025-1747.
Grönroos, Christian (1984-04-01). "A Service Quality Model and its Marketing Implications". European Journal of Marketing. 18 (4): 36–44. doi:10.1108/EUM0000000004784. ISSN 0309-0566.

gotothesource.com.au

AdBrief, "Campaign News" [Australia], Issue no. 1792, 6 March 2009, p. 4

hbr.org

Shostack, G. Lynn. "Designing Services that Deliver", Harvard Business Review, vol. 62, no. 1 January - February 1984, pp 133–139

nih.gov

ncbi.nlm.nih.gov

Schivinski, Bruno; Langaro, Daniela; Fernandes, Teresa; Guzmán, Francisco (2020-11-01). "Social media brand engagement in the context of collaborative consumption: the case of AIRBNB". Journal of Brand Management. 27 (6): 645–661. doi:10.1057/s41262-020-00207-5. ISSN 1479-1803. PMC 7474324.

worldcat.org

search.worldcat.org

Grönroos, Christian (1994-03-01). "From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing". Management Decision. 32 (2): 4–20. doi:10.1108/00251749410054774. ISSN 0025-1747.
Schivinski, Bruno; Langaro, Daniela; Fernandes, Teresa; Guzmán, Francisco (2020-11-01). "Social media brand engagement in the context of collaborative consumption: the case of AIRBNB". Journal of Brand Management. 27 (6): 645–661. doi:10.1057/s41262-020-00207-5. ISSN 1479-1803. PMC 7474324.
Grönroos, Christian (1984-04-01). "A Service Quality Model and its Marketing Implications". European Journal of Marketing. 18 (4): 36–44. doi:10.1108/EUM0000000004784. ISSN 0309-0566.