Chute, Rebecca D.; Wiener, Earl L.; Dunbar, Melisa G.; Hoang, Vicki R. (7–9 November 1995). "Cockpit/Cabin Crew Performance: Recent Research, 1995"(PDF). Proceedings of the 48th International Air Safety Seminar. Seattle: Flight Safety Foundation, International Federation of Airworthiness, and the International Air Transport Association. Archived(PDF) from the original on 2017-08-10. Retrieved 7 May 2018.
Chute, Rebecca D.; Wiener, Earl L.; Dunbar, Melisa G.; Hoang, Vicki R. (7–9 November 1995). "Cockpit/Cabin Crew Performance: Recent Research, 1995"(PDF). Proceedings of the 48th International Air Safety Seminar. Seattle: Flight Safety Foundation, International Federation of Airworthiness, and the International Air Transport Association. Archived(PDF) from the original on 2017-08-10. Retrieved 7 May 2018.