Supportworks (English Wikipedia)

Analysis of information sources in references of the Wikipedia article "Supportworks" in English language version.

refsWebsite

Global rank English rank

1^st place

2^nd place

1,185^th place

840^th place

low place

low place

low place

acm.org (Global: 1,185^th place; English: 840^th place)

Black, Betsy; Larsson, E. Axel (10–13 October 2004). "A Case Study: Implementing Supportworks Professional Helpdesk at Drew University". SIGUCCS '04: Proceedings of the 32nd annual ACM SIGUCCS conference on User services. SIGUCCS '04. Baltimore, Maryland: ACM. pp. 26–29. doi:10.1145/1027802.1027809. Retrieved 2010-03-02.

Black, Betsy; Larsson, E. Axel (10–13 October 2004). "A Case Study: Implementing Supportworks Professional Helpdesk at Drew University". SIGUCCS '04: Proceedings of the 32nd annual ACM SIGUCCS conference on User services. SIGUCCS '04. Baltimore, Maryland: ACM. pp. 26–29. doi:10.1145/1027802.1027809. Retrieved 2010-03-02.
McBride, Neil (June 2009). "Exploring service issues within the IT organisation: Four mini-case studies". International Journal of Information Management. 29 (3): 237–243. doi:10.1016/j.ijinfomgt.2008.11.010.

"Assetworks Discovery". 2010-03-08. Archived from the original on 2010-04-19. Retrieved 2010-03-08.

ManageEngine. "What is an SLA? Why do you need SLAs in ITSM?". www.manageengine.com. Retrieved 2024-12-12.

Black, Betsy; Larsson, E. Axel (10–13 October 2004). "A Case Study: Implementing Supportworks Professional Helpdesk at Drew University". SIGUCCS '04: Proceedings of the 32nd annual ACM SIGUCCS conference on User services. SIGUCCS '04. Baltimore, Maryland: ACM. pp. 26–29. doi:10.1145/1027802.1027809. Retrieved 2010-03-02.

"Hornbill Systems: Support Works Helpdesk". 1998-02-07. Archived from the original on February 7, 1998. Retrieved 2010-03-07.
"Support-Works Helpdesk Professional Version 4.51(5.0) Enhancements". 2001-01-26. Archived from the original on February 16, 2001. Retrieved 2010-03-08.
"Assetworks Discovery". 2010-03-08. Archived from the original on 2010-04-19. Retrieved 2010-03-08.