Fishman, Donald A. (September 1, 1999). "ValuJet flight 592: Crisis Communication Theory Blended and Extended". Communication Quarterly. 47 (4): 345–375. doi:10.1080/01463379909385567. ISSN0146-3373.
Fishman, Donald A. (September 1, 1999). "ValuJet flight 592: Crisis Communication Theory Blended and Extended". Communication Quarterly. 47 (4): 345–375. doi:10.1080/01463379909385567. ISSN0146-3373.