Business process improvement (Italian Wikipedia)

Analysis of information sources in references of the Wikipedia article "Business process improvement" in Italian language version.

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1books.google.com

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amazon.com

Business Process Improvement (ISBN 978-0070267688)

books.google.com

Cook, Sarah, Process improvement: a handbook for managers, Gower Publishing Ltd, et al., 1996. URL consultato il 4 febbraio 2012. ISBN 0-566-07633-0