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Dept Business(2013) Page 7 "As consumers of private goods and services we have been empowered by the Web and, as citizens, we expect the same quality from our public services. In turn, public authorities are seeking to reduce costs and raise performance by adopting similar approaches in the delivery of public services. However, the concept of a Smart City goes way beyond the transactional relationships between citizen and service provider. It is essentially enabling and encouraging the citizen to become a more active and participative member of the community"
Dept Business(2013) Page 5 "Challenges Faced by Cities and the Need for Smarter Approaches"
Dept Business(2013) Page 3 Arup estimates that the global market for smart urban systems for transport, energy, healthcare, water, food and waste will amount to around $400 Billion pa. by 2020
