Klantreis (Dutch Wikipedia)

Analysis of information sources in references of the Wikipedia article "Klantreis" in Dutch language version.

refsWebsite

Global rank Dutch rank

1emeraldinsight.com

low place

low place

2,754^th place

8,219^th place

1web.archive.org

1^st place

1^st place

1mmrstrategy.com

low place

low place

emeraldinsight.com

(en) Customer journeys: a systematic literature review Følstad A. en Kvale K., in Journal of Service Theory and Practice, p. 197 (2018)

hbr.org

(en) Understanding Customer Experience C, Meyer; A, Schwager (2007). Harvard Business Review. Geraadpleegd op 6 oktober 2018. Gearchiveerd op 22 november 2018.

mmrstrategy.com

(en) Using Customer Journey Maps to lmprove Your Customer Experience^{[dode link]} Isaacson B., in MMR Strategy Group, p. 10 (2012)

web.archive.org

(en) Understanding Customer Experience C, Meyer; A, Schwager (2007). Harvard Business Review. Geraadpleegd op 6 oktober 2018. Gearchiveerd op 22 november 2018.