O'Flaherty, Kate, "Zoom's A Lifeline During COVID-19: This Is Why It's Also A Privacy Risk", Forbes, 25 maart 2020. Geraadpleegd op 27 maart 2020. “collects and stores personal data and shares it with third parties such as advertisers. But Zoom’s policy also covers what it labels “customer content,” or "the content contained in cloud recordings, and instant messages, files, whiteboards ... shared while using the service." This includes videos, transcripts that can be generated automatically, documents shared on screen, and the names of everyone on a call.”