Dealing with—or reporting—"unacceptable" behavior (with additional thoughts about the "Bystander Effect") Mary Rowe MIT, Linda Wilcox HMS, Howard Gadlin NIH (2009), Journal of the International Ombudsman Association 2(1), online at ombudsassociation.orgArhivat în , la Wayback Machine.
Dealing with—or reporting—"unacceptable" behavior (with additional thoughts about the "Bystander Effect") Mary Rowe MIT, Linda Wilcox HMS, Howard Gadlin NIH (2009), Journal of the International Ombudsman Association 2(1), online at ombudsassociation.orgArhivat în , la Wayback Machine.