ITIL (Serbian Wikipedia)
Analysis of information sources in references of the Wikipedia article "ITIL" in Serbian language version.
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doi.org
- Marrone, Mauricio; Kolbe, Lutz M. (2011-01-15). „Impact of IT Service Management Frameworks on the IT Organization”. Business & Information Systems Engineering (на језику: енглески). 3 (1): 5—18. ISSN 1867-0202. doi:10.1007/s12599-010-0141-5
. - Pollard, Carol; Cater-Steel, Aileen (2009-04-14). „Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study”. Information Systems Management. 26 (2): 164—175. CiteSeerX 10.1.1.631.8883 . ISSN 1058-0530. S2CID 14096708. doi:10.1080/10580530902797540.
itil.press
- ITIL Foundation: 4th edition. AXELOS. 2019. ISBN 9780113316076.
psu.edu
citeseerx.ist.psu.edu
- Pollard, Carol; Cater-Steel, Aileen (2009-04-14). „Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study”. Information Systems Management. 26 (2): 164—175. CiteSeerX 10.1.1.631.8883 . ISSN 1058-0530. S2CID 14096708. doi:10.1080/10580530902797540.
semanticscholar.org
api.semanticscholar.org
- Pollard, Carol; Cater-Steel, Aileen (2009-04-14). „Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study”. Information Systems Management. 26 (2): 164—175. CiteSeerX 10.1.1.631.8883 . ISSN 1058-0530. S2CID 14096708. doi:10.1080/10580530902797540.
wikipedia.org
en.wikipedia.org
- Pollard, Carol; Cater-Steel, Aileen (2009-04-14). „Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study”. Information Systems Management. 26 (2): 164—175. CiteSeerX 10.1.1.631.8883 . ISSN 1058-0530. S2CID 14096708. doi:10.1080/10580530902797540.
worldcat.org
- Marrone, Mauricio; Kolbe, Lutz M. (2011-01-15). „Impact of IT Service Management Frameworks on the IT Organization”. Business & Information Systems Engineering (на језику: енглески). 3 (1): 5—18. ISSN 1867-0202. doi:10.1007/s12599-010-0141-5 .
- Pollard, Carol; Cater-Steel, Aileen (2009-04-14). „Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study”. Information Systems Management. 26 (2): 164—175. CiteSeerX 10.1.1.631.8883 . ISSN 1058-0530. S2CID 14096708. doi:10.1080/10580530902797540.