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Grace, Rob; Tham, Jason Chew Kit. Adapting Uncertainty Reduction Theory for Crisis Communication: Guidelines for Technical Communicators. Journal of Business and Technical Communication. 2021-01-01, 35 (1): 110–117. ISSN 1050-6519. S2CID 224877976. doi:10.1177/1050651920959188(英语).
Grace, Rob; Tham, Jason Chew Kit. Adapting Uncertainty Reduction Theory for Crisis Communication: Guidelines for Technical Communicators. Journal of Business and Technical Communication. 2021-01-01, 35 (1): 110–117. ISSN 1050-6519. S2CID 224877976. doi:10.1177/1050651920959188(英语).