Experience management (English Wikipedia)

B. Joseph Pine II and James H. Gilmore (July–August 1998). "Welcome to the Experience Economy". Harvard Business Review. Retrieved 24 March 2017.
Ramaswamy, Venkat; Gouillart, Francis (October 2010). "Building the Co-Creative Enterprise". Harvard Business Review. Retrieved 29 March 2017.

heraldextra.com

Karissa Neely (2 March 2017). "Qualtrics quantifies and enhances the 'experience economy' in new platform". Daily Herald. Archived from the original on 5 August 2017. Retrieved 25 March 2017.

Maria Kreuzer (November 2009). "An embodied cognition approach to the study of consumer brand knowledge" (PDF). Marketing Trends Congress. Archived from the original (PDF) on 29 April 2023. Retrieved 24 March 2017.

Jennifer Kilian, Hugo Sarrazin, and Hyo Yeon (September 2015). "Building a design-driven culture". McKinsey&Company. Retrieved 29 March 2017.{{cite web}}: CS1 maint: multiple names: authors list (link)

Dan Miller (12 July 2011). "Avaya Updates Its Suite of Experience Management Software". Opus Research. Retrieved 25 March 2017.

Lisa Gianakos (March 2015). "Experience Management: Build, Buy, or Abandon?". Legal Solutions. Archived from the original on 24 December 2015. Retrieved 24 March 2017.

"Business Process Solutions". www.unisys.com. 2022-11-01. Retrieved 2023-08-25.

"Experience Management". Haaga-Helia. Archived from the original on 23 October 2019. Retrieved 25 March 2017.
Maria Kreuzer (November 2009). "An embodied cognition approach to the study of consumer brand knowledge" (PDF). Marketing Trends Congress. Archived from the original (PDF) on 29 April 2023. Retrieved 24 March 2017.
Karissa Neely (2 March 2017). "Qualtrics quantifies and enhances the 'experience economy' in new platform". Daily Herald. Archived from the original on 5 August 2017. Retrieved 25 March 2017.
Lisa Gianakos (March 2015). "Experience Management: Build, Buy, or Abandon?". Legal Solutions. Archived from the original on 24 December 2015. Retrieved 24 March 2017.