Thomas Dufresne & James Martin (2003). "Process Modeling for E-Business"互联网档案馆的存檔,存档日期2006-12-20.. INFS 770 Methods for Information Systems Engineering: Knowledge Management and E-Business. Spring 2003
Thomas Dufresne & James Martin (2003). "Process Modeling for E-Business"互联网档案馆的存檔,存档日期2006-12-20.. INFS 770 Methods for Information Systems Engineering: Knowledge Management and E-Business. Spring 2003